Ace Appliance Sales & Service

Ace Appliance Sales & Service has kept northwest Ohio and southeast Michigan appliances running since 1984, when the company opened as a family-owned operation in Toledo. The business now maintains a 4.9-star average across 902 customer reviews, a volume that speaks to sustained service quality over more than three decades. Technicians serve homeowners across Toledo, Oregon, Swanton, and Monroe, responding to service calls for major household appliances including refrigerators, washers, dryers, dishwashers, and cooking equipment. This multi-state coverage places Ace in a unique position for residents near the Ohio-Michigan border who may otherwise struggle to find local repair technicians willing to travel across county lines.

The company sets itself apart with protection plans that cover 100% of parts and labor for enrolled appliances, eliminating out-of-pocket costs for future repairs regardless of appliance age. Same-day service runs seven days a week, with technicians available until 10PM for homeowners facing evening breakdowns. A 25% discount on the service call fee provides upfront savings, while the in-house appliance sales operation lets technicians recommend and install replacement units when repairs prove impractical. This combination of financial protection, scheduling flexibility, and vertical integration distinguishes Ace from independent technicians who typically broker appliance sales through third-party retailers.

Reviewers repeatedly praise specific technicians who arrive prepared and explain repair options clearly. Connie Scroggs reported a technician named Mike reached her home within 15 minutes of the service call, diagnosing a failed drain pump in her washer and quoting the total cost before beginning work. When the repair required a new pump, Mike introduced a protection plan covering six of her appliances for $25 monthly, a conversation that converted an unexpected expense into predictable monthly budgeting. Another reviewer noted technician Craig walked through dryer repair charges in detail, explaining why a fuse replacement was necessary alongside the primary part. These scenarios illustrate how Ace technicians transform stressful appliance failures into manageable solutions through transparency and technical confidence.