Ace Appliance Sales & Service

Ace Appliance Sales & Service has kept Northwest Ohio and Southeast Michigan appliances running since 1984, making it one of the region's most enduring family-owned repair shops. Based in Toledo, the company holds a 4.9-star rating across 3,881 Google reviews, a volume that signals both longevity and consistent service delivery. Technicians service major home appliances across four communities: Toledo, Oregon, Ohio, and Monroe, Michigan, offering weekend and same-day appointments to accommodate working households.

What distinguishes Ace Appliance is its dual role as both service provider and appliance retailer. The company sells new appliances directly through its website shop, allowing technicians to advise customers honestly when repair costs exceed replacement value, a transparency many reviewers specifically praise. Their Protection Plan covers 100% of parts and labor for covered items, functioning as both a service warranty and a revenue model. Service runs seven days a week with same-day availability, and the team accepts calls until 10 PM for after-hours emergencies.

Customer stories name two technicians who illustrate different strengths. Kraig earned a five-star review for diagnosing a washer and explicitly recommending a new purchase over an expensive repair, he took fifteen minutes explaining the machine's failure mode and what to look for in a replacement. Mike similarly received five stars for oven repair, walking the homeowner through the problem in plain language and performing the fix without upselling unnecessary work. A January 2026 review from Douglas Szabo describes an ice maker that began leaking weeks after installation and a $99 diagnostic fee the company declined to waive, illustrating that consistency varies by technician and situation.