ACiQ

ACiQ operates as an HVAC contractor based in Troy, Ohio, providing heating and cooling solutions to residential, commercial, and industrial clients throughout the region. The business maintains standard weekday hours from 8 AM to 5 PM, with weekend availability currently closed. With a rating derived from only 2 customer reviews, prospective clients have limited public feedback to evaluate the company's track record. The company offers an extensive product catalog spanning multiple HVAC categories, though direct information regarding years in operation or professional licensing was not surfaced in available business documentation.

The company positions itself as both a manufacturer and distributor of innovative HVAC technology, with product lines ranging from mini split systems and central air conditioners to commercial rooftop units and specialized equipment for mobile homes and recreational vehicles. Their catalog includes high-efficiency heat pump systems, PTAC units, pool heat pumps, and indoor air quality solutions such as ventilation fans and purification filter boxes. ACiQ also operates a dealer network, enabling other contractors to access their product lines, which suggests a distribution-focused business model alongside direct customer sales.

Customer feedback reveals significant challenges in service delivery and warranty support. One reviewer documented a 2-month period without functional heating or cooling after a newly purchased Extreme Series unit failed within minutes of installation, with parts delays exceeding one month. Another customer described ongoing communication difficulties with technical support staff, noting that a representative named Jesse Payne took three weeks to respond before ceasing contact, and a follow-up message from a staff member called Chris Gatlin went unanswered for over two weeks. These accounts suggest inconsistent post-purchase support experiences, with both reviewers recommending caution when considering this company's products or services.