FIX IT Appliance Service

FIX IT Appliance Service maintains a 4.9-star rating across 403 client reviews in Westlake, Ohio. This locally-operated repair team specializes in restoring kitchen and laundry appliances for homeowners across the city, including Bretton Woods, Crocker Park, Laurel Woods, Country Club Estates, Quail Hollow, Orchard Park, and Savannah. The business offers same-day and emergency repairs, with technicians available seven days a week and a dedicated text line for urgent situations. Their service menu covers washers, dryers, dishwashers, refrigerators, ranges, ovens, freezers, microwaves, and garbage disposals, supporting major brands such as Kenmore, Samsung, LG, Whirlpool, KitchenAid, and Frigidase.

What distinguishes this repair service is their factory-trained technician credentials and commitment to honest diagnostics. Reviewers consistently note that technicians explain the problem clearly before recommending repair or replacement, avoiding unnecessary work. The business offers a $10 senior discount on labor, $25 off for first-time customers, and $10 cash for referrals. Their text line at 216-650-2666 provides an alternative contact method for homeowners who need to schedule service quickly, and weekend appointments are available until 3 PM on Saturdays.

Customer reviews highlight specific technicians who arrive prepared and communicate clearly. One reviewer described Wisam diagnosing a washing machine issue within minutes and having the unit running the same afternoon. Another mentioned Zach and Wisam arriving at the early end of their scheduled window and completing repairs faster than the initial estimate. A third review detailed Mozzi honestly assessing a stacked LG washer and dryer, explaining repair costs versus replacement options without pressuring the customer to proceed. These accounts reflect the same-day response and professional diagnostic approach the business promotes on its website.