HMS Cooling, Heating, & Plumbing

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About HMS Cooling, Heating, & Plumbing
HMS Cooling, Heating, & Plumbing operates from 514 N. Main St in Newcastle, Oklahoma, delivering plumbing services to residents across the greater Newcastle area. The business maintains a 4.8-star rating drawn from 120 customer reviews, reflecting consistent service quality that local homeowners recognize. Available around the clock every day of the week, the company responds to plumbing emergencies when residents need immediate assistance. The name HMS appears throughout customer feedback, with clients referring to the business by its abbreviated name and describing ongoing relationships spanning multiple years of service.
The company pairs plumbing expertise with heating and cooling capabilities, offering maintenance packages that cover multiple systems in a single visit. Website visitors find financing options and promotional coupons, making larger repairs more accessible for budget-conscious homeowners. The business maintains an online resource section with practical tips, suggesting a commitment to helping customers understand their systems between professional service calls. This multi-trade approach allows residents to coordinate plumbing, heating, and cooling work through a single service provider.
Customer reviews name specific technicians who handled particular situations. Mike addressed a busted pipe connecting to a well house during extreme Oklahoma summer heat, working through the day to restore water service. Nathan performed well tank replacement and maintains a homeowner's AC and heating units on a scheduled basis. Reviewers describe Mike as on-time, fast, and thorough with cleanup, while Nate earned trust from a homeowner who granted access to the home during the service call. The positive reviews consistently praise technical skill and reliable communication about problems and solutions.
What Customers Say
Seven of eight reviewers award five stars, with customers specifically naming Mike, Nate, and Rocky as technicians who delivered quality work. The single two-star review concerns a bathtub installation issue rather than emergency plumbing or system maintenance. Reviewers repeatedly mention same-day availability, thorough communication, and clean work sites as distinguishing service qualities.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Plumbing Repair & Installation
Diagnosis and repair of leaks, pipe bursts, drain issues, and new fixture installations including bathtub and faucet setups.
Well System Service
Repair and replacement of well tanks, well house pipes, and components connecting private water supplies to residential plumbing.
Heating & Cooling Maintenance
Scheduled tune-ups and system maintenance for heating and cooling units, keeping residential climate systems operating efficiently.
Emergency Plumbing Response
Around-the-clock availability for urgent plumbing issues requiring immediate attention to prevent water damage or system failures.
Outdoor Faucet & Hose Bib Service
Conversion to frost-free outdoor faucets and related exterior plumbing modifications to prevent seasonal pipe freezing.
Drain & Overflow Repair
Repair of drain and overflow components for bathtub installations, addressing improper seals and leak potential.
Maintenance Packages
Bundled service plans covering multiple systems, allowing homeowners to coordinate plumbing and HVAC maintenance.