Tri-City Heat & Air

Tri-City Heat & Air is a heating contractor based in Newcastle, Oklahoma, serving residents throughout the surrounding communities. The business maintains a perfect 5.0-star rating derived from 19 customer reviews, reflecting consistent service quality that homeowners in the area have come to rely on. Operating Monday through Friday from 8 AM to 5 PM, the company handles heating and cooling needs for residential properties across the region.

What distinguishes this contractor from others in the area is their commitment to honest assessments and avoiding unnecessary upselling. Multiple reviewers specifically praised the technician for presenting options beyond full system replacement when cheaper repairs would resolve the issue. The business assisted customers with navigating the ONG rebate program to reduce replacement costs, and they regularly diagnose problems that other contractors failed to identify, including electrical damage from household pests.

Customer experiences highlight specific scenarios where the team delivered exceptional service. One reviewer described how the technician identified and repaired AC wiring that rodents had partially chewed through, a problem two previous contractors could not diagnose. Another customer noted same-day arrival during extreme heat to address a failing blower motor, completing the work quickly and professionally. A third review detailed how the technician walked a customer through troubleshooting steps over the phone following an ice storm, avoiding an unnecessary service call.