Sears Appliance Repair
Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAbout Sears Appliance Repair
Sears Appliance Repair operates at 440 NW Burnside Road in Gresham, serving the broader east Portland metro area including Troutdale, Oregon City, and Beaverton. Backed by the nationally recognized Sears brand heritage, this location handles appliance repairs across washing machines, dryers, refrigerators, and dishwashers backed by 67 verified customer reviews yielding a 4.2-star average rating. The shop maintains extended weekday hours from 4 AM to 8 PM, accommodating schedules for working households who need evening or early-morning service windows.
While the website emphasizes broad appliance coverage, several reviewers highlight technician-level distinctions worth noting. The service model integrates AI-powered scheduling tools which some customers found impersonal, though the technicians themselves frequently earned praise for diagnostic speed and friendly demeanors. A handful of negative reviews criticized the automated booking system for creating communication barriers, while positive feedback tended to focus on individual technician performance rather than brand infrastructure.
Customer experiences reveal contrasting service narratives. Patti Jacobs described a technician as wonderful with a great attitude following a successful repair. Amanda Nelson noted a technician completed her washer repair in under an hour, diagnosing the issue quickly despite earlier rescheduling frustrations. Conversely, JM reported a technicianscratched flooring and ordered incorrect parts during a multi-visit episode, suggesting quality can vary by assigned specialist.
What Customers Say
Of 67 reviews, the 1-star and 2-star entries primarily criticize automated scheduling and communication barriers rather than technician skill, while 4-star and 5-star reviewers consistently praise specific technicians for efficiency and friendly service. Four distinct reviewers mentioned scheduling or rescheduling problems, and two customers specifically cited communication breakdowns with the dispatch system.
Working Hours
| Sunday | 4 AM–8 PM |
| MondayToday | 4 AM–8 PM |
| Tuesday | 4 AM–8 PM |
| Wednesday | 4 AM–8 PM |
| Thursday | 4 AM–8 PM |
| Friday | 4 AM–8 PM |
| Saturday | 4 AM–8 PM |
Services
Washing Machine Repair
Diagnoses and fixes washing machine failures including drainage issues, spin cycle malfunctions, and leak detection across major brands.
Dryer Repair
Addresses dryer heating problems, drum rotation issues, and lint buildup that creates fire hazards or extends drying times.
Refrigerator Repair
Repairs refrigeration components including temperature inconsistency, compressor failure, and door seal replacement.
Dishwasher Repair
Fixes cleaning performance problems, drainage clogs, and electronic control panel malfunctions on built-in units.
Oven and Range Repair
Service for cooking appliances including igniter problems, temperature calibration issues, and burner malfunctions.
Schedule Management
Uses AI-powered text and online booking systems for appointment scheduling, though some reviewers reported frustration with rescheduling processes.