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Claim This BusinessApex Heating & Air Inc operates in Medford, Oregon under CCB license number 255156. The company has earned a perfect 5.0-star rating across 10 customer reviews, reflecting a consistent commitment to service quality in the Rogue Valley. Jason Gunter leads service calls, frequently teamed with technician Robert, and both are praised for their technical competence and respectful household manner. The business maintains 24-hour availability Monday through Saturday, accommodating emergency heating and cooling needs throughout the Medford metropolitan area.
What distinguishes Apex Heating & Air from other contractors in the region is their diagnostic-first approach. Multiple reviewers describe situations where the company resolved issues without recommending unnecessary system replacements, a contrast to experiences with competitors who pushed for expensive new installations. The team specializes in ductless mini-split systems, handling installations, maintenance, and repairs across various brands. Their flat-rate pricing is described as fair and transparent, with several customers noting the company provided better quotes than competing HVAC companies for identical services.
Customer stories reveal specific service scenarios. One reviewer called Apex after a ductless mini split began shutting off unexpectedly; the previous company had suggested a full system replacement within 15 minutes. Jason cleaned both indoor and outdoor units, and the system has operated without issues for two weeks. Another customer experienced a heating failure during cold weather and received same-day service, with Jason replacing a faulty sensor. A third reviewer specifically mentioned the pricing difference between Apex and other quotes received for the same services, choosing Apex for the value.
Eight of nine reviewers awarded 5 stars and specifically named technicians Jason or Robert in their feedback. Same-day service response appears in two reviews, and multiple clients noted fair, competitive pricing compared to other contractor quotes. No negative reviews exist in the dataset.
| Sunday | Closed |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnostic services and sensor replacement for furnaces and heat pumps, with same-day response for heating emergencies.
Air conditioning diagnostics, repair, and routine maintenance to restore efficient operation.
Installation of mini-split systems including indoor and outdoor units, performed by licensed technicians.
Cleaning, maintenance, and repair for ductless mini-split systems across multiple brands.
System replacement services when repairs are not viable, with transparent pricing and competitive quotes.