Ashland Heating and Cooling

Ashland Heating and Cooling operates as a locally owned HVAC contractor serving Medford, Ashland, and the surrounding Southern Oregon valley. Founded and operated by Luke Lewis under CCB license 240686, the company holds a 4.5-star rating from 8 customer reviews. The business focuses exclusively on residential mini-split and multi-split systems, offering zoned heating and cooling solutions for new construction, home upgrades, ADUs, workshops, and room additions. Their service area encompasses Jackson County and nearby communities, providing residents with a local alternative to larger regional HVAC companies.

What distinguishes Ashland Heating and Cooling is their specialized expertise as a Mitsubishi Diamond contractor, the highest accreditation level through Mitsubishi Electric's multi-stage training program. This certification typically enables them to offer an extended 12-year parts warranty on new installations. Their focus on indoor air quality addresses regional concerns directly: HEPA filtration systems and Energy Recovery Ventilation combat valley smoke seasonal challenges. The company emphasizes clean, ductless alternatives to traditional forced-air systems, promoting all-electric efficiency for homeowners seeking to reduce both utility costs and environmental impact.

Customer experiences reveal varied outcomes. John Davis praised Luke Lewis for creatively solving difficult installation conditions, specifically finding LG units with integrated artwork frames for guest rooms and coordinating smoothly with other trades. However, Donna V's 1-star review cited unresolved heating performance issues and communication breakdowns after installation. Amelia Schaaf selected Ashland Heating and Cooling after receiving three bids for a Mitsubishi minisplit in her mobile home, ultimately choosing them for the overall experience. These varied reviews suggest prospective clients should clarify expectations and warranty terms before committing to larger investments.