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Claim This BusinessGrants Pass Heating & Air Conditioning has served Medford and surrounding Josephine County communities since its founding, building a reputation on honest work and fair pricing. The company holds current state licensing and maintains an A+ rating with the Better Business Bureau, reflecting commitments that appear in every service call. Fifteen verified client reviews award the company a perfect 5.0-star average, with clients consistently noting transparent estimates, thorough explanations of needed repairs, and respect for client properties. The business is family-owned and operated by Sheri and Jerry Myers, who personally answer calls and dispatch technicians, ensuring the person selling a job is the same one overseeing its completion.
The contractor specializes in Mitsubishi variable-speed heat pump systems, a brand known for efficiency in Southern Oregon's variable climate. Installations include comprehensive setup with thermostat configuration and personalized orientation, ensuring homeowners understand every feature of new equipment. The company offers annual pre-winter system inspections, a proactive measure reviewers specifically recommend to avoid costly mid-season failures. For urgent situations, same-day service availability proves standard rather than exceptional, with technicians carrying common parts to minimize return trips. Every installation receives a walkthrough explaining system operation, filter locations, and maintenance schedules.
Customer stories illuminate the team's responsiveness. When Denise Martin's AC failed on a Monday, Sheri arranged next-day service, the kind of scheduling flexibility that defines the operation. Kristin G experienced a no-heat emergency on a cold Saturday; Jerry diagnosed a broken wire and restored heating within hours. Laura Bellah's review describes a creative solution to a Filter placement issue 20 feet up inside a vaulted ceiling, the team relocated it to an accessible location rather than leaving a maintenance nightmare. Technician Jerry appears repeatedly across reviews for both repair precision and customer education, explaining thermostat settings and maintenance intervals with patience.
Seven reviewers specifically mention same-day or next-day service after contacting the company, with three detailing urgent heat or AC failures resolved within hours. Pricing receives mentions twice, both times framed as fair and reasonable. No negative reviews exist in the sample; all fifteen client ratings award five stars.
Mitsubishi variable-speed heat pump systems with complete setup, thermostat configuration, and homeowner walkthrough.
Air conditioning diagnostics, same-day repair visits, and annual maintenance tune-ups including filter inspection.
Furnace and heat pump repair for homes with high ceilings, including winter emergency calls.
Pre-winter comprehensive checks verifying operation before cold weather arrives.
Urgent repair response for AC failures, no-heat emergencies, and system diagnostics requiring immediate attention.
Professional setup and demonstration of thermostat settings, heat pump modes, and efficiency programming.