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Claim Your Free PageIcy Hot, LLC Heating and Air Conditioning operates as a locally owned HVAC contractor serving Medford, Oregon, and surrounding communities in the Rogue Valley. Holding a 3.9-star rating compiled from 20 customer reviews, the business is owned and operated by Travis, who handles service calls personally and maintains direct communication with homeowners. The company responds to both emergency repairs and routine maintenance requests, working with property managers to coordinate service for rental properties when needed.
As a smaller operation, Icy Hot focuses on responsive residential service rather than extensive product showcases or rebate programs. The business prioritizes transparent communication about repair costs and system maintenance, with Travis taking time to educate customers on factors like filter selection that affect system performance and energy costs. Without a commercial website or listed brand partnerships, the company builds its reputation through word-of-mouth and repeat service calls from satisfied clients.
During a regional heat wave with temperatures exceeding 100 degrees, one Medford homeowner contacted Icy Hot in the evening and received a repair visit before 11 the following morning, with the work completed in under 30 minutes. Another review recounts Travis arriving on a Saturday morning during his free time to restore AC for a family with children, following a Thursday breakdown and Friday outreach. These examples illustrate the owner's commitment to accommodating residential emergencies despite the limited scope of a small business operation.
Two of three verified reviewers award 5 stars, praising owner Travis for same-day or next-morning response times during extreme heat. One reviewer cites specific educational guidance on filter selection affecting system efficiency. The single 2-star review focuses on scheduling miscommunication rather than technical competence.
Diagnostic and repair services for residential cooling systems, including same-day emergency calls during heat events.
furnace and heating system repair services for Medford-area homes, with seasonal maintenance options.
Troubleshooting residential HVAC systems with transparent cost explanation before repairs begin.
coordination with property managers to fulfill repair requests for tenant-occupied residences.
Owner-provided guidance on filter selection, system efficiency, and maintenance practices.