Nathan Perry Heating & Air Conditioning

Nathan Perry Heating & Air Conditioning has served Medford and the broader Rogue Valley for more than 25 years, operating as a family-owned contractor that handles both residential and light commercial projects. The company holds an A+ rating with the local Better Business Bureau and maintains a 3.9-star average across 51 customer reviews. Based at 97501, the business operates Monday through Friday from 7 AM to 5 PM, providing installation, repair, and routine maintenance for heating and cooling systems. Technicians respond to service calls throughout Medford, Ashland, Grants Pass, and surrounding Jackson County communities.

What distinguishes Nathan Perry from neighboring contractors is their commitment to comprehensive system evaluations that go beyond simple part replacement. Reviewers consistently note that technicians such as Harley and Eric perform detailed assessments including room-by-room heat load calculations and ductwork inspections, an approach that larger firms often skip to speed through jobs. The company provides upfront fixed-price quotes with no hidden charges, and multiple customers specifically mention receiving bids that matched or beat competitors while covering more complete work scopes. Their experience spans both traditional gas furnace installations and modern heat pump conversions, giving homeowners flexibility when upgrading aging equipment.

Customer stories reveal the firm's reliability during challenging scenarios. One reviewer describes Eric arriving for a same-day service call during a heat wave and restoring cool air within hours. Another recounts Harley's thorough evaluation that uncovered ductwork deficiencies missed by two competing bidders before recommending a complete system replacement. The Perry team once worked through several inches of snow to complete an installation, and customers consistently praise their patience with pets and clear communication about work timelines. Nathan Perry himself maintains a hands-on role as lead estimator, personally reviewing bids and troubleshooting complex problems according to multiple long-term customers.