Pacific Heating & Cooling Inc

Pacific Heating & Cooling Inc operates as a residential heating and cooling contractor serving Medford and Jackson County, Oregon. The company holds a 4.7-star rating derived from 15 customer reviews, with all sampled reviewers awarding full marks. The business maintains weekday service hours from 8 AM to 4:30 PM Monday through Friday, with no weekend availability. Mark leads service calls for the company, handling diagnostic work, component sourcing, and system replacements for homeowners across the Medford metro and surrounding communities including Jacksonville. The contractor specializes in heat pump systems, traditional furnaces, and addressing compressor and refrigeration circuit issues that other area technicians have struggled to resolve.

Pacific Heating & Cooling distinguishes itself through diagnostic thoroughness rather than blanket system replacement recommendations. Customer reviews reflect a pattern where the company identifies specific problems like defrost cycle malfunctions, refrigerant leaks, and compressor failures before proposing solutions. The contractor locates hard-to-find components including geothermal compressors and provides post-service follow-up calls to confirm system stability. Pricing receives positive mention in client feedback as reasonable and transparent.

Customer narratives from verified reviews describe Mark arriving after normal business hours to diagnose a heat pump stuck in defrost mode, restoring operation within a single service call after the homeowner had resorting to a propane backup heater. Another reviewer recounts the company replacing both furnace and heat pump units after rescuing her during a winter system failure, with the crew arriving the same day she contacted them. James Wayne specifically notes the contractor pressure-tested his AC, located a refrigerant leak that previous companies missed, and returned the system to operation quality he had not experienced since purchasing his home seven years prior.