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Claim Your Free PageAbout Automated Environments NW
Automated Environments NW operates as a home technology integration specialist serving the Portland metropolitan area, including surrounding communities such as Beaverton, Gresham, and Lake Oswego. According to available review records, this small business is owned and operated by Leland, who handles both service calls and customer interactions directly. With a current rating of 2.6 stars derived from five customer reviews, the company has generated mixed feedback from homeowners seeking smart thermostat installations and integrated home theater solutions. The business phone number (651) 367-9896 connects callers to the Oregon service area, where Leland provides installation services for connected home devices.
The company positions itself as an alternative to major providers like Comcast, with recent reviews indicating specialization in Nest smart thermostat installations and home connectivity solutions. One reviewer noted Leland completed a Nest installation while another customer mentioned new line installation services. However, multiple negative reviews raise serious concerns about reliability and professional conduct. Customers reported missed appointments, unresponsive communication lasting weeks, and threatening messages sent after service failures. These patterns appear frequently enough that prospective clients should carefully consider the tradeoffs before engaging this contractor for home technology projects.
Customer experiences with Automated Environments NW reveal starkly contrasting outcomes. In positive instances, customers like Nazarena Ferrante and Mark Witt praised technician Leland for polite demeanor, quality workmanship, and going above beyond on scheduled appointments. However, Bria Gray's experience depicts a problematic scenario where an attempted Nest installation left her system damaged, required hiring a third-party company for repairs, and resulted in threatening communications when she declined additional service. King Cox and Diane Davis additionally described no-show appointments and broken promises. These conflicting accounts suggest potential inconsistency in service delivery that homeowners should weigh carefully.
What Customers Say
Three of five reviewers awarded five stars praising qualityworkmanship and professional demeanor, while two reviewers reported serious issues including no-shows, unresponsive communication, and threatening messages after incomplete service.
Services
Smart Thermostat Installation
Professional Nest and compatible smart thermostat setup including configuration and system integration testing.
New Construction Wiring
Running complete low-voltage wiring infrastructure for new builds or major renovations requiring smart home readiness.
Nest Pro Setup
Certified-tier installation ensuring full thermostat feature accessibility and manufacturer warranty compliance.
System Diagnostics
Troubleshooting existing thermostat malfunctions and identifying connectivity or compatibility barriers.
Device Integration
Connecting smart home devices with existing home infrastructure and verifying proper communication protocols.