Jacobs Heating & Air Conditioning, Inc.

Jacobs Heating & Air Conditioning, Inc. has served the Portland area for decades as a woman-owned contractor specializing in residential furnace and cooling system work. The company holds proper licensing for Oregon and maintains an A+ rating with the Better Business Bureau. With 641 customer reviews averaging 4.3 stars, Jacobs has built a substantial reputation in the Portland metro area, including neighborhoods like Sellwood, Alberta, and the Pearl District. The business operates around the clock, every day of the week, ensuring homeowners can reach them during any heating or cooling emergency.

What distinguishes Jacobs Heating from other Portland contractors is their commitment to transparent pricing and customer education. Multiple reviewers specifically praise Jessica, their sales representative, for providing the most reasonable bids during the furnace shopping process. The company works efficiently to schedule new customers quickly, particularly when homes lack functioning heat. Their technicians take time to explain issues and help homeowners understand their equipment, rather than pushing unnecessary upgrades.

Homeowners sharing their experiences highlight specific technicians who handled challenging situations. Bryan D. receives repeated praise for diagnosing problems accurately, arriving on short notice, and saving customers money by avoiding unnecessary repairs. Diego, noted for installing equipment in confined spaces during pouring rain, carefully protected homeowners' living areas and left spaces spotless. Patricia noted Bryan D. and Kayla responded rapidly during a cold snap when her furnace failed, scheduling service quickly despite high seasonal demand. John appreciated that Diego navigated difficult attic access to replace his furnace, completing the work professionally without leaving traces of the installation.