Johnstone Supply Corporate Headquarters

Corporate office
3.8(17 reviews)
11632 NE Ainsworth Cir, Portland, OR 97220
Johnstone Supply Corporate Headquarters

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About Johnstone Supply Corporate Headquarters

Johnstone Supply operates as a wholesale HVAC equipment distribution center serving contractors from its Portland, Oregon headquarters. With a rating of 3.8 stars from 17 customer reviews, the company has maintained its presence in the Pacific Northwest market, providing essential parts and systems to professional installers. The facility serves the broader metro area including Beaverton, Gresham, and surrounding communities, functioning as a critical supply link for installation professionals who require reliable equipment sourcing for residential and commercial projects.

What distinguishes Johnstone Supply from typical supply houses is its extensive brand portfolio combining leading manufacturers with specialized product lines. The warehouse stocks complete system categories ranging from Lennox gas furnaces and Mitsubishi mini-split systems to manufactured housing units and evaporative cooling solutions. Contractors benefit from single packaged units, split systems, and variable capacity systems alongside extended warranty programs that protect both the installer and end consumer. The commercial division handles larger packaged units while residential offerings include air handlers, evaporator coils, and field-installed accessories designed for precise installation requirements.

Customer experiences reveal significant variation between locations and personnel. Scott Bjerke of Sioux Falls recounts successful part sourcing for obsolete equipment other suppliers could not locate, highlighting the company's strength in hard-to-find components. However,Evangeline Clay notes quick delivery service in Portland, while Spencer Sanders describes a concerning interaction involving a staff member named Joe at another branch, citing insulting conduct during a $6000 transaction. Diana Lopez reports recurring issues with incorrect item fulfillment, suggesting operational inconsistencies that merit direct inquiry before establishing accounts.

What Customers Say

Of four detailed reviews, two praise parts availability and delivery efficiency while two cite significant complaints involving rude staff conduct and recurring order inaccuracies. Three of five-star reviews specifically commend branch-level service, whereas negative reviews focus on a single staff member's behavior and product fulfillment errors rather than systemic issues.

Working Hours

SundayClosed
Monday7 AM–4 PM
Tuesday7 AM–4 PM
Wednesday7 AM–4 PM
Thursday7 AM–4 PM
Friday7 AM–4 PM
SaturdayTodayClosed

Services

HVAC Equipment Distribution

Wholesale supply of furnaces, AC units, split systems, and packaged units to licensed contractors serving the Pacific Northwest.

Commercial HVAC Systems

Larger capacity packaged units and commercial-grade equipment designed for business installation applications.

Residential Split Systems

Complete split system configurations including air handlers, evaporator coils, and matching outdoor condenser units.

Mini-Split & Variable Capacity Systems

Ductless mini-split options and variable-capacity systems for modern efficient heating and cooling.

Parts & Accessories Supply

Field-installed accessories, installation materials, and hard-to-find components for legacy equipment repairs.

Extended Warranty Programs

Manufacturer-backed extended warranty options that contractors can transfer to residential and commercial customers.

Frequently Asked Questions