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Claim This BusinessAbout Optimal Heating and Cooling
Optimal Heating and Cooling has built a perfect 5-star average across 17 verified reviews, with technicians Igor, Alexi, and a crew praised for punctual arrivals, clean workspaces, and clear communication throughout each project. Based in Troutdale near Portland, the company handles full HVAC installations, repairs, and maintenance across the broader metro area, taking on projects as modest as a thermostat swap and as involved as a complete ducted central-air conversion for an older home. The 2019 Boring house-build project and multiple Troutdale installations reflect the breadth of scale the team manages for local homeowners.
Igor and his crew distinguish themselves through transparent budgeting that reviewers across the board highlight: multiple homeowners note that Igor presented several equipment options and actively discouraged overspending, instead tailoring the system to what the house actually needed. The team also earned praise for stepping through system operation after installation, with one reviewer describing how Igor returned months later to walk through thermostat settings and temperature responsiveness in more typical seasonal conditions. This follow-through on post-installation education, rather than a one-day transaction, appears repeatedly in five-star feedback as the detail that set the experience apart from previous HVAC contractors.
Igor and Alexi navigated at least two situations that other contractors had left unresolved. When a factory defect left a new furnace without a proper power connection just before a cold snap, Igor sourced the replacement part on the spot and had the system running before the temperature dropped. For another homeowner, Igor mapped the existing duct configuration, proposed several options without pressure, and completed furnace, air conditioning, and all new ductwork in two days, with communication continuing via text message weeks after the crew left. Mary Harnetiaux noted that Igor convinced her household to upgrade from a dated thermostat to a more responsive system that better matched the home's heating and cooling loads.
What Customers Say
All 7 reviewers who left written feedback awarded 5 stars, and Igor appears by name in every one of those reviews. Emergency response shows up in at least two accounts, with one homeowner crediting Igor for arriving before a cold snap arrived; reliability across multiple service calls is confirmed by a reviewer who hired the crew more than once and reported no issues afterward. The consistent thread across the full set is Igor's budget transparency and post-installation follow-through.
Services
Central Air and Heating Installation
Complete new construction and retrofit installations covering furnace, air conditioning, and full ductwork for homes without existing ducted systems.
Heat Pump Installation and Repair
Conventional and ductless heat pump systems installed, serviced, and repaired for year-round heating and cooling efficiency.
Gas Furnace Service
Gas furnace maintenance, troubleshooting, and repair including factory-defect diagnosis and same-day resolution of critical failures.
Air Conditioning Repair and Maintenance
Preventive tune-ups and corrective repairs for split-system and central air conditioners to maintain cooling performance through summer.
Thermostat Upgrade and Programming
Assessment of existing thermostat compatibility with current HVAC equipment and installation of smart, efficient, responsive temperature controls.
Natural Gas Piping
Gas line installation and connection services supporting new furnace, water heater, and appliance hookups.
Water Heater Installation
Sales and installation of water heating equipment as part of whole-home comfort and energy upgrades.