Pacific Pro Services Inc

Pacific Pro Services Inc operates as a commercial appliance and HVAC specialist serving the Portland metro area, with a particular focus on restaurant and foodservice businesses across neighborhoods like the Pearl District, Alberta Arts, and Sellwood. The company holds a strong 4.5-star rating compiled from 15 verified reviews, reflecting consistent service quality over multiple years of operation. Their service model centers on same-dayresponse capabilities, a critical feature for restaurant operators facing equipment failures during peak service periods. The team handles everything from walk-in coolers to ice machines, targeting establishments that cannot afford prolonged downtime.

What distinguishes Pacific Pro Services from typical HVAC contractors is their dual expertise in both commercial refrigeration and hands-on fabrication. The crew performs welding and custom metal fabrication on-site, allowing for repairs that other contractors might defer to outside shops. Their service breadth encompasses gas and electric equipment across all major commercial brands, meaning they service walk-in coolers, commercial ovens, ranges, and mixing equipment without requiring multiple subcontractors. This in-house capability reduces turnaround time for complex repairs, a meaningful advantage for operators managing tight kitchen timelines.

Customer narratives from verified reviews reveal specific scenarios that illustrate their service approach. One reviewer describes calling after a fryer failure and receiving next-day service when competitors offered week-long wait times. Another recounts same-day resolution of a washer issue, with the technician explaining the repair process in accessible terms. Several reviewers specifically name Slavik, the lead technician, praising his diagnostic skill, honesty in describing necessary repairs, and his willingness to work quickly during urgent situations. The repeated emphasis on clear communication and rapid response suggests a service culture oriented toward minimizing business disruption.