Pyramid Heating & Cooling

Pyramid Heating & Cooling has earned its place as one of Portland's most-reviewed HVAC contractors, with 1312 verified reviews averaging 4.8 stars. Founded in the Rose City, the company holds Oregon state licensing and operates 24 hours a day, seven days a week, serving residential and commercial clients across Portland proper, the surrounding suburbs, and as far south as Bend. Their fleet responds to emergency calls year-round, and the company maintains a full-service intake department handling scheduling, financing questions, and warranty claims.

As a Carrier authorized dealer, Pyramid installs and services the full spectrum of residential cooling and heating equipment, including gas furnaces, heat pumps, and ductless mini-split systems. The company offers Mitsubishi-brand heat pumps, a variable-speed option popular among homeowners seeking energy efficiency and rebate eligibility. Their Virtual Healthy Home program addresses indoor air quality through advanced filtration and ventilation solutions, while their Comfort Club membership provides scheduled maintenance with priority scheduling for enrolled clients.

Customer reviews consistently name specific team members who handled complex installations. Ryan Smith, the project manager, guided one homeowner through a hybrid heat pump conversion that included a ducted system paired with a bedroom mini-split, a solution competitors had dismissed as impossible without extensive new ductwork. Technician Kaden was praised for explaining diagnostic findings in real time, while installer Dan Manaserro completed a same-day heat pump swap during a summer heat wave. Several reviewers noted that Pyramid's pricing came in below competing bids while delivering more thoughtful system design.