Rose City Heating & Air

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About Rose City Heating & Air
Rose City Heating & Air serves Portland with a 4.9-star rating drawn from 577 reviews, positioning the contractor as a leading local choice for heating and cooling needs. The company maintains standard weekday hours from 7 AM to 4 PM, with abbreviated Saturday and Sunday availability. Their service menu covers furnace repair, heat pump repair, and air conditioning repair across the Portland metropolitan area.
What distinguishes Rose City Heating & Air is their commitment to respectful home service practices, including wearing shoe booties inside customer residences and guaranteeing work done right the first time at fair prices. The company operates both a Comfort Club and Filter Club, offering ongoing maintenance and supply programs for existing customers. Their service philosophy emphasizes arriving on time and customer communication, treating what they describe as both a comfort business and a customer service business.
Reviewers describe specific technicians handling distinct challenges. Ryan, identified as a service representative, replaced a furnace control board for one homeowner at a fraction of a competing company's replacement quote. Sterling guided another customer through a heat pump and new furnace installation, recommending duct improvements that increased upstairs airflow sixfold. Pat performed an inspection that determined a furnace remained solid despite another company's recommendation for full replacement, saving the homeowner an unnecessary expense during the holiday period.
What Customers Say
Five of six named reviewers specifically mention technicians Ryan, Sterling, or Pat, with each describing problem-solving approaches that saved money or improved system performance. Positive feedback consistently references diagnostic skill and honest assessments, while no negative reviews appear in the available sample.
Working Hours
| Sunday | 7 AM–3 PM |
| Monday | 7 AM–4 PM |
| Tuesday | 7 AM–4 PM |
| Wednesday | 7 AM–4 PM |
| Thursday | 7 AM–4 PM |
| Friday | 7 AM–4 PM |
| SaturdayToday | 7 AM–3 PM |
Services
Furnace Repair & Maintenance
Diagnostic services and repair for gas furnaces, including control board replacement and component-level fixes.
Heat Pump Repair & Installation
Service and installation for heat pump systems, with one reviewer describing a full heat pump and furnace replacement.
Air Conditioning Repair & Maintenance
AC repair services covering refrigerant, compressors, and electrical components for cooling systems.
Ductwork Assessment & Improvement
One reviewer describes duct improvement recommendations that significantly increased airflow to upper floors.
Comfort Club Membership
Ongoing maintenance program offering regular service visits for heating and cooling systems.
Filter Club Supply Program
Filter replacement supply program for customers wanting regular filter changes between service calls.