The Heat Pump Store
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About The Heat Pump Store
The Heat Pump Store operates as a specialized heat pump contractor serving Portland, Eugene, and Salem in Oregon, plus Denver, Colorado. The business holds a 4.9-star rating from 357 reviews, indicating consistent customer satisfaction across its service area. They maintain a showroom location at 11933 NE Sumner St in Portland's Parkrose neighborhood and offer in-home consultations for residential heat pump projects.
This contractor distinguishes itself through Daikin mini split systems and comprehensive heat pump solutions ranging from single-zone installations to whole-home ducted configurations. They assist homeowners with navigating heat pump rebates and incentives, with one reviewer noting their sales representative partnered with the nonprofit Verde to secure discounts that reduced installation costs by thousands compared to what neighbors paid. The business offers a ductless care plan for ongoing maintenance and handles electrical services related to heat pump installations.
What Customers Say
Three reviewers awarded 5-star ratings and specifically mentioned working with Rhonda (described as a sales representative), who went above and beyond to find installation solutions for unique home situations and personally visited job sites during installation. The reviewer sentiment centers on personalized service, incentive assistance, and clean professional installation work.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
Services
Heat Pump Installation
Complete installation of ductless mini split systems, whole home ducted systems, and custom heat pump configurations for residential properties.
Heat Pump Repair
Diagnostic and repair services for malfunctioning heat pump systems to restore heating and cooling functionality.
Heat Pump Maintenance
Ductless care plans and scheduled maintenance to keep heat pump systems running efficiently year-round.
Mini Split Systems
Daikin single zone mini splits, ceiling cassette mini splits, and concealed duct mini splits for flexible heating and cooling.
Whole Home Systems
Complete whole home ducted heat pump systems designed for entire-house heating and cooling needs.
Commercial Heat Pump Solutions
Heat pump installation and services tailored for commercial buildings and business properties.
Electrical Services
Related electrical work including installing required outlets and wiring for heat pump equipment.