Chad Peterson dba SERVUS - Heat Pumps Air Conditioner & Gas Furnaces

Chad Peterson operates SERVUS Heating and Cooling in Prineville, Oregon, serving Central Oregon communities including Prineville, Redmond, and Bend. With over four decades of HVAC experience, this owner-operated contractor handles heat pump installations, air conditioning repairs, and gas furnace services for residential customers. The business maintains a 4.4-star rating across seven customer reviews, with operating hours Monday through Saturday from 8 AM to 5 PM. Peterson positions his service as an educational resource for homeowners, publishing a Prineville HVAC guide on his website that explains climate-specific challenges for heating and cooling systems.

What distinguishes SERVUS from larger HVAC companies is Peterson's emphasis on proper equipment sizing and installation over brand loyalty. His website explains that heat pumps work effectively in Prineville's climate when correctly sized, whether installed as full ducted systems or mini-split configurations with multiple indoor heads. Peterson notes that Central Oregon's elevation produces sharp winter lows and dry, hot summers, requiring systems to perform across wide temperature ranges. He avoids pushing specific brands, instead focusing on equipment that meets rigorous efficiency standards, refrigerant regulations, and safety codes.

Customer reviews highlight Peterson's responsiveness during emergencies. One reviewer describes how Chad arrived immediately when her air conditioner failed during an extreme heat wave, diagnosing the problem on a Friday afternoon, ordering a part, and returning Tuesday evening to complete the installation. Another customer notes that during the busiest time of year, when major HVAC companies were unavailable, Chad quickly serviced their AC with honest work. These scenarios reflect the personal attention available from a sole proprietor versus larger operations.