Diamond Refrigeration, LLC.
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Claim This BusinessAbout Diamond Refrigeration, LLC.
Diamond Refrigeration, LLC has built a solid reputation in Redmond, Oregon, earning 4.2 stars across 15 reviews. The company specializes in commercial kitchen equipment, walk-in coolers, ice machines, and HVAC systems, serving businesses throughout Redmond and Bend. With a track record spanning multiple years, their team handles installation, maintenance, and repairs for restaurants, bars, and commercial food service operations across Central Oregon.
What distinguishes Diamond Refrigeration is their role as both service provider and equipment vendor for commercial kitchens. Multiple reviewers describe them as expert consultants who maintain a dedicated inventory of kitchen equipment available for purchase. Their technicians provide reliable, top-quality service with a focus on emergency and off-hours availability, ensuring commercial clients experience minimal downtime when equipment failures occur.
Tanner Robertson, a business owner, describes a multi-year relationship where Diamond Refrigeration has consistently delivered professional installation and repair work for their extensive kitchen and bar equipment. The reviewer specifically praises their ability to respond during emergencies or off hours. Matthew M, who opened a new restaurant in Bend, notes the team was prompt and professional for service calls. However, Marla Stafford and Brian Lucero both encountered issues with scheduling, billing transparency, and customer communication that potential clients should discuss before engaging their services.
What Customers Say
4 of 15 reviewers specifically praise same-day or emergency response capabilities, with one customer relying on them for off-hours availability. Commercial kitchen clients consistently describe Diamond Refrigeration as reliable and professional. Negative reviews cite unclear pricing practices and a billing dispute over labor charges for a job that was not completed as expected.
Services
Commercial Refrigeration Repair
Expert diagnosis and repair of walk-in coolers, freezers, and commercial refrigeration units with emergency response availability for food service businesses.
Commercial Kitchen Equipment Service
Installation, maintenance, and repair of bar equipment, commercial ice machines, and kitchen infrastructure for restaurants and food service operations.
HVAC Installation and Repair
Complete heating and cooling system installation plus ongoing maintenance and repair services for commercial and residential properties.
Emergency Equipment Repairs
Rapid response repairs available for critical equipment failures, including off-hours and same-day service to minimize business downtime.
Equipment Consultation and Sales
Expert consultation on commercial kitchen equipment purchases, with an in-house inventory of quality equipment available for sale.
Preventive Maintenance Programs
Scheduled maintenance and tune-ups designed to keep commercial refrigeration and kitchen equipment running efficiently and prevent unexpected breakdowns.