Professional Heating & Cooling
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About Professional Heating & Cooling
Professional Heating & Cooling Inc has served Central Oregon homeowners for over 15 years, operating from 418 SW Black Butte Blvd in Redmond. The company holds Oregon CCB license 172747 and maintains a 4.7-star rating drawn from 40 customer reviews. Their service area spans Redmond, Sunriver, Bend, and surrounding communities throughout Central Oregon, where they handle both residential and light commercial heating and cooling needs.
As an authorized American Standard dealer, Professional Heating & Cooling offers new system installations and replacements while servicing numerous equipment brands. The company provides financing options for qualified buyers, and their technicians perform repairs across a wide range of makes and models. This combination of brand partnership, flexible payment options, and multi-brand expertise distinguishes them from contractors limited to single manufacturers or those without financing capabilities.
Customer reviews highlight specific technicians who delivered exceptional service. Camille described how James and his team replaced her furnace the same day she called after her system failed. Katelyn Lasich recounted that Jason drove from Bend to Burns on an urgent service call when she had no heat during cold weather. These named accounts reflect the company's commitment to responsive emergency service across Central Oregon's dispersed communities.
What Customers Say
Six of eight reviewers gave 5-star ratings, with customers specifically naming technicians James, Jason, and Josh as delivering friendly, professional service. Positive reviews cite same-day emergency response and reasonable pricing compared to competitors. The two lower ratings address an estimate callback issue and a parking complaint unrelated to technical work.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Furnace Installation & Replacement
New furnace installation including American Standard systems, with financing options available for qualified customers.
Heat Pump Services
Installation and replacement of heat pump systems for year-round heating and cooling efficiency.
AC Repair & Maintenance
Air conditioning diagnostics, repairs, and tune-ups across multiple equipment brands.
Emergency HVAC Service
Same-day response for heating and cooling emergencies throughout Central Oregon.
Ductwork Systems
New ductwork installation and replacement for whole-home heating and cooling systems.
System Inspections & Estimates
Professional assessments and free estimates for system replacements and upgrades.