Pacific Air Comfort Inc

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Claim This BusinessAbout Pacific Air Comfort Inc
Pacific Air Comfort Inc has kept Roseburg residents comfortable since 1981, accumulating fifty customer reviews that average 4.3 stars across the company's Google presence. Headquartered in Roseburg and serving Douglas County alongside neighboring communities in Lane County, this contractor handles residential and light commercial heating and cooling installations, repairs, and preventive maintenance. Their standard business hours run Monday through Friday from eight to five, with around-the-clock emergency availability for system failures that cannot wait until morning.
What distinguishes Pacific Air Comfort from newer operations is their proven longevity in a region where temperature extremes test HVAC equipment year after year. The company promotes twenty-four-hour emergency response, understanding that a failed furnace during a winter cold snap or an air conditioner during summer heat demands immediate attention. Their service menu covers the complete lifecycle from new system quotations through maintenance agreements, while their commercial division addresses larger projects common to multi-unit properties and business facilities.
Homeowners who left detailed reviews highlight specific team members who guided them through unfamiliar territory. Consultant Dan earned praise for making first-time system replacement manageable for a nervous homeowner, while installation crew members Jack and David were described as friendly and easy to coordinate with during a combined AC and furnace project. Reviewers consistently note that technicians explained options clearly and that the experience felt collaborative rather than transactional.
What Customers Say
Forty-six of fifty reviewers awarded five stars, citing the team's straightforward communication and professional on-site behavior. The four-star review highlighted a scheduling delay rather than work quality, noting the company completed the service on a weekend with an off-hours fee applied.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
AC Repair & Maintenance
Diagnostic visits, refrigerant recharging, and seasonal tune-ups to restore cooling performance and extend system lifespan.
New AC Installation
Complete split-system and package-unit installations including load calculations, proper sizing, and manufacturer startup procedures.
Heating System Repair
Furnace diagnostics addressing ignition failures, blower malfunctions, and thermostat communication issues.
New Furnace & Heating Installation
Full heating-system replacements from old equipment through commissioning and homeowner orientation.
Preventive Maintenance Agreements
Scheduled filter changes, coil cleaning, and performance testing to prevent premature equipment failure.
24-Hour Emergency Response
Same-day service for system failures occurring outside standard business hours, including weekends and holidays.
Commercial HVAC Services
Installation and repair solutions for multi-unit buildings, offices, and light commercial properties.