Sears Appliance Repair

Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Sears Appliance Repair
Sears Appliance Repair operates as an appliance repair service located in Bensalem, Pennsylvania, maintaining a 4.6-star rating drawn from 148 customer reviews. The business provides daily service from 7 AM to 11 PM, covering the greater Bensalem area and surrounding communities. Technicians associated with this location have addressed repairs on washing machines, dryers, stoves, ovens, freezers, and ice makers, often working with customers who carry appliance protection plans through Sears or third-party warranty providers.
What distinguishes this repair service is the direct affiliation with Sears Home Services, enabling technicians to access genuine manufacturer parts and leverage existing warranties that many homeowners already hold on their appliances. The operational model allows for part ordering directly through service channels, and the extended evening hours accommodate working homeowners who cannot take time off during standard business windows. Several reviewers noted that their repair costs were significantly offset by warranty coverage, with deductibles far below what full out-of-pocket expenses would have been.
Customer reviews document several technician interactions worth noting. Technician Jarrod was praised multiple times for diagnostic precision and follow-through, including a holiday-weekend situation where he returned to address a drying element issue at no additional charge. Technician Joseph successfully repaired an oven, while technician Mark spent two hours diagnosing a persistent freezer and ice maker problem. However, several reviewers expressed frustration with the AI-powered scheduling system, citing difficulty reaching human support and situations where appointments were canceled without adequate notification.
What Customers Say
Six of seven detailed reviews give five-star ratings, with recurring praise for specific technicians and warranty savings. Negative feedback centers on the AI scheduling interface and communication gaps rather than repair quality, with three reviewers highlighting frustration around inability to reach a human representative.
Working Hours
| SundayToday | 7 AM–11 PM |
| Monday | 7 AM–11 PM |
| Tuesday | 7 AM–11 PM |
| Wednesday | 7 AM–11 PM |
| Thursday | 7 AM–11 PM |
| Friday | 7 AM–11 PM |
| Saturday | 7 AM–11 PM |