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About Madsen Inc
Madsen Inc operates as a plumbing contractor serving Broomall, Pennsylvania, maintaining standard weekday availability from 9 AM to 5 PM. The business carries a rating of 3.0 stars derived from 26 customer reviews, placing it within mid-range performance for neighborhood plumbing providers. While the company has accumulated a reasonable volume of client feedback over time, the recorded satisfaction scores indicate a mixed track record that prospective customers should evaluate carefully against their specific service needs.
Without access to detailed service documentation or brand partnerships, the distinguishing characteristics of this contractor remain unclear from publicly available information. Potential clients seeking specialized plumbing solutions may wish to request comprehensive scope definitions during initial consultation to confirm capability alignment with particular project requirements. The absence of documented expertise in specialized systems suggests a general-practice approach suitable for standard residential plumbing needs.
Customer feedback presents notable concerns regarding professional conduct and communication practices. Reviewer Maria Lerman documented a scenario involving a charged $128 fee for diagnostic assessment of a wall-mounted bathtub faucet component, followed by two-week silence despite multiple follow-up calls. Technician Vincent was separately cited for dismissive behavior when reviewer Susan Dougherty requested clarification during service, with the reviewer noting three years of prior satisfactory engagement. These accounts suggest inconsistent service quality standards that warrant direct confirmation before scheduling.
What Customers Say
Of 5 parsed reviews, 4 carry 1-star ratings citing communication failures, unresponsive follow-up, and personnel demeanor issues. Single 5-star review references furnace and water heater work, though the company category lists as plumber. Negative accounts involve specific technicians named Vincent and undefined staff members.
Working Hours
| Sunday | Closed |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| ThursdayToday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
Services
Drain Cleaning & Clog Removal
Standard kitchen and bathroom drain clearing using conventional methods.
Water Heater Services
Replacement and maintenance for traditional tank water heating units.
Faucet Repair & Installation
Wall-mounted and standard faucet fixture work including component identification.
Basic Pipe Fitting
Standard residential pipe connection and fitting repairs.
Diagnostic Assessment
On-site problem evaluation with fee structure; recommendations provided post-inspection.