William R Karns Plumbing & Heating
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About William R Karns Plumbing & Heating
William R Karns Plumbing & Heating operates in Franklin, Pennsylvania as an air conditioning contractor with a rating of 3.6 stars drawn from 8 customer reviews. The business serves residential clients across the Franklin area and surrounding communities in northwestern Pennsylvania. Reviewers mention the company handles both plumbing and heating systems, with particular emphasis on furnace repair and boiler service. The contractor maintains a presence in the local market, though specific licensing details and years in operation are not disclosed in available records.
The contractor distinguishes itself through same-day service response for emergency situations. Multiple reviewers report that when they called with furnace failures during extreme cold weather, a technician arrived within an hour. The business offers reasonable pricing according to several positive reviews, with customers noting fair costs for repairs including igniter replacement, sensor diagnostics, and expansion tank work. Service calls cover both immediate repairs and broader system assessments that address underlying issues beyond the presenting problem.
Customer stories from reviews reveal specific scenarios that highlight the contractor's service approach. One reviewer described returning from out of state to find burst pipes and a failing furnace, where a technician named Mike arrived promptly, repaired the pipes, inspected the furnace, and replaced a faulty expansion tank. Another reviewer noted their furnace failed on one of the coldest days of the year, and the company responded quickly with professional service at an extremely reasonable price. A third reviewer mentioned their boiler received thorough attention where the technician demonstrated deeper knowledge of the system than the homeowner possessed and addressed more than just the immediate malfunction.
What Customers Say
Five of eight reviewers awarded 5-star ratings, with positive feedback centering on same-day emergency response, reasonable pricing, and thorough repairs. Three reviewers gave 1-star ratings, with complaints about unreachable phone lines, lack of callback, and customer service issues. The contrast between prompt professional service and communication problems appears across reviews.
Services
Furnace Repair & Maintenance
Diagnoses and repairs furnace igniters, sensors, and other components; includes system inspections and tune-ups.
Boiler Service
Services residential boilers with thorough repairs that address underlying issues beyond immediate problems.
Plumbing Pipe Repair
Repairs burst pipes and replaces plumbing components including expansion tanks.
Emergency HVAC Response
Same-day service calls for furnace and heating system failures, including rapid arrival during cold weather.
Heating System Inspection
Comprehensive system checks that evaluate furnace and heating equipment condition during service calls.