Brubaker Inc.
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About Brubaker Inc.
Brubaker Inc. maintains a 4.9-star average across 1285 verified customer reviews in Lancaster, Pennsylvania. The contractor operates Monday through Friday from 7 AM to 4:30 PM, providing heating, cooling, and plumbing services to residential clients throughout the Lancaster area. This volume of feedback reflects a substantial client base and consistent service delivery over an extended period.
Customer reviews frequently mention Trane system installations, with multiple homeowners describing heat pump and furnace replacements. Sales representative Katey earned praise for transparent estimates and non-pressuring communication. Technician Chris was noted for thorough knowledge of Trane equipment, guiding clients through selection and installation details. Installers Randol and Nate completed a multi-day heat pump installation in challenging winter conditions, while Jared returned post-installation to adjust system settings and add a sensor.
Reviewers highlighted specificteam members including plumber Dylan, who performed inspection and follow-up work, and his colleague Jayden. Another client described Eon's assistance with physical labor during an installation. Office staff managed scheduling communications and technician arrival updates. The combination of detailed product knowledge from sales staff and skilled installation work from field technicians appears repeatedly across feedback.
What Customers Say
All four full reviews award five stars, with three specifically mentioning Trane equipment installations. Technicians named include Chris (sales), Katey (sales), Dylan (plumbing), Randol and Nate (installers), and Jared (post-install adjustments). Customers consistently praise communication clarity andnon-pressuring sales approaches.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–4:30 PM |
| Tuesday | 7 AM–4:30 PM |
| Wednesday | 7 AM–4:30 PM |
| Thursday | 7 AM–4:30 PM |
| Friday | 7 AM–4:30 PM |
| Saturday | Closed |
Services
Heat Pump Installation
Trane heat pump systems installed, including same-unit heating and cooling functionality
Furnace Replacement
Gas furnace upgrades with new Trane units, typically completed in single-day installations
AC System Installation
Air conditioning replacement and new installation services for residential properties
Plumbing Repair
Plumbing services covering inspections, diagnostics, and repairwork performed by licensed plumbers
Post-Installation Service
System maintenance checks, sensor additions, and settings verification after new equipment installation