Clark Service Group

Appliance repair service
3.3(34 reviews)
3019 Hempland Rd, Lancaster, PA 17601
Clark Service Group

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About Clark Service Group

Clark Service Group operates from 3019 Hempland Road in Lancaster, serving commercial food service facilities across central Pennsylvania. The company maintains a 3.3-star rating from 34 customer reviews, with factory-authorized technicians specializing in commercial kitchen equipment. Based on available records, they focus exclusively on commercial clients rather than residential customers, handling walk-in freezers, refrigeration units, and cooking equipment for restaurants and food service operations.

What distinguishes Clark Service Group is their emphasis on becoming intimate with each client's operation. Their website references a partnership with Rutter's, a regional food service provider, highlighting how their technicians aim to understand a facility's specific needs. The company offers skilled installation, proactive maintenance schedules, and responsive repair services, all backed by factory-authorized certification. They provide part sales and warranty support for commercial kitchen equipment, positioning themselves as a specialized commercial-refrigeration service rather than a general HVAC contractor.

Customer reviews reveal mixed experiences. Joshua R. earned praise for assisting another service company with a customer, with one reviewer stating he gained a new customer through excellent service across all facets. However, negative reviews cite installation concerns, including improper positioning of electrical disconnects that obscured model and serial numbers, and copper line sets installed without support that caused refrigerant leaks. One reviewer noted having to call other companies to address problems that arose when their store first opened.

What Customers Say

Of 4 detailed reviews, 2 mention specific technicians by name, Joshua earned explicit praise while Trevor was credited with going above and beyond on a difficult project. Negative reviews cite installation quality issues, while positive reviews highlight technician skill and customer orientation. No reviewers mention emergency same-day service or pricing.

Working Hours

SundayClosed
Monday7:30 AM–4:30 PM
Tuesday7:30 AM–4:30 PM
Wednesday7:30 AM–4:30 PM
ThursdayToday7:30 AM–4:30 PM
Friday7:30 AM–4:30 PM
SaturdayClosed

Services

Commercial Refrigeration Installation

Professional installation of walk-in freezers, condensers, and refrigeration units ensuring safe operation and warranty protection.

Preventive Maintenance Programs

Scheduled routine maintenance designed to protect commercial kitchen investments and extend equipment lifespan.

Emergency Repair Services

Response for broken, noisy, or malfunctioning commercial kitchen units requiring diagnostic attention.

Part Sales & Distribution

Replacement parts available for commercial kitchen equipment repairs and component replacements.

Warranty Support

Factory-authorized warranty service for eligible commercial equipment under manufacturer coverage.

Frequently Asked Questions