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Claim This BusinessSince 1995 Comfort Aire Heating & Cooling has anchored its operation in Lancaster County, delivering heating and cooling services from a shop at 711 Village Road in Lancaster. The company holds a 4.7 rating across 37 client reviews, reflecting consistent service delivery for residential and commercial properties throughout the county. Tracy manages the office while owner Matt Campbell handles equipment quotes personally.
What distinguishes Comfort Aire is their status as a Rheem Pro Partner, which grants access to manufacturer-direct equipment and expertise on Rheem's full line of heating and cooling systems. They offer comprehensive maintenance contracts with a 10% parts discount, and they maintain 24-hour availability for emergency calls. This combination of factory-level partnership and year-round responsiveness sets them apart from independent contractors who lack direct manufacturer support.
Customer stories reveal the hands-on nature of their work. When Tom Kuzma's central AC failed during a summer stretch, Tracy dispatched a technician the same day and had the system running within an hour. When Tina Zellman reported a weekend water leak from her air handler, Chris Macnair arrived that afternoon, replaced aging piping, and identified a weakening component before it failed. Multiple reviewers specifically mention Tony as a technician who delivers thorough, detail-oriented service.
Fourteen of sixteen featured reviews award five stars, with reviewers consistently praising same-day emergency response, transparent pricing, and personally attentive service from owner Matt Campbell. Negative feedback was not present in the available review sampling.
| Sunday | Closed |
| Monday | 7 AM–4 PM |
| Tuesday | 7 AM–4 PM |
| Wednesday | 7 AM–4 PM |
| ThursdayToday | 7 AM–4 PM |
| Friday | 7 AM–4 PM |
| Saturday | Closed |
Same-day diagnosis, repair, and new system installation using Rheem equipment for residential and commercial properties.
Service for furnaces, boilers, and heating systems including gas boiler installation and heating replacements.
Yearly cleaning, comprehensive maintenance, and a 10% discount on all parts used during service calls.
Installation of ductless mini-split systems for additions, basements, and seasonal rooms.
24-hour availability for heating and cooling emergencies requiring immediate response.