Custom Plumbing & Heating
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About Custom Plumbing & Heating
Custom Plumbing & Heating has earned a loyal following across Lancaster County and York County over more than two decades. With 96 verified reviews averaging 4.6 stars, the crew operates Monday through Friday from 7 AM to 4 PM, handling everything from emergency water heater failures to well pressure tank replacements and drain cleaning. Owner Barry has personally served some customers for 21 years, and his team includes technicians Mason, Miles, and Nolan, each praised in recent reviews for arriving on time, working neatly, and explaining options without pressure.
What distinguishes this shop is the long-tenure relationships built with both residential clients and regional institutions like schools. Reviewers repeatedly mention the team treats every property like their own, taking care to protect flooring and cleaning up thoroughly before leaving. School staff specifically note Barry responds quickly when emergencies arise, sending experienced technicians or appearing himself to diagnose tricky problems other contractors could not solve.
Customers recount specific scenarios: a same-day water heater swap after an unexpected failure, a drain blockage cleared at the trap pipe in under an hour during a family visit, a Wellcraft well pressure tank replaced with the site left cleaner than before. Each review names a technician, Mason, Miles, Nolan, highlighting the personal accountability that keeps neighbors referring neighbors.
What Customers Say
Ninety-six customer reviews average 4.6 stars, with every reviewer naming a specific technician. Fivestar reports describe Barry, Mason, Miles, or Nolan arriving on time, answering questions patiently, and cleaning up afterward, patterns suggesting consistent workmanship across the crew.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–4 PM |
| Tuesday | 7 AM–4 PM |
| Wednesday | 7 AM–4 PM |
| Thursday | 7 AM–4 PM |
| Friday | 7 AM–4 PM |
| Saturday | Closed |
Services
Water Heater Installation & Replacement
Same-day hot water heater installation when units fail unexpectedly; new heater pricing described as fair in reviews.
Drain Cleaning & Clearing
Clearing blocked drains at the trap or further down the line; reviewer reported utility room back-up resolved in one visit.
Faucet Installation & Repair
New faucet installation performed neatly, with technician protecting property and cleaning up afterward.
Well Pressure Tank Service
Well pressure tank replacement for residential systems; project described as left cleaner than found with no issues since.
Emergency Plumbing Repairs
Prompt response for urgent situations including water heater failures, backed-up drains, and unexpected leaks; same-day service available.