EH Gochnauer & Sons, Inc.

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About EH Gochnauer & Sons, Inc.
EH Gochnauer & Sons, Inc. operates as an air conditioning contractor serving Lancaster, Pennsylvania, and holds a 4.5-star rating compiled across 68 customer reviews. The business maintains standard weekday service hours from 7 AM to 4:30 PM, Monday through Friday, with Saturday and Sunday designated as closed days. This positioning places them among mid-size residential HVAC providers in the Lancaster County market, where the company handles heating and cooling system needs for homeowners throughout the region.
Without an accessible website or documented brand partnerships, this contractor's distinguishing characteristics emerge primarily through customer feedback rather than promotional materials. The limited online presence means prospective clients rely heavily on word-of-mouth recommendations and direct inquiry to understand service scope, equipment options, and warranty coverage.
Customer accounts reveal mixed experiences that warrant attention. A reviewer detailed how Mark responded to an emergency furnace failure at 59 degrees, returning a call within 20 minutes and guiding the homeowner through troubleshooting steps that avoided an emergency service charge. Conversely, another customer described a plumbing job where workers installed equipment that did not function properly, with the customer ultimately paying nearly $500 for work that required re-service within a week. These contrasting accounts suggest quality may vary by job type and assigned technician.
What Customers Say
Three of five sampled reviewers awarded 5 stars, citing affordable pricing, efficient same-day project completion, and responsive emergency service. The two 1-star reviews describe miscommunication, pricing disputes, and work that required follow-up repairs. Emergency response receives specific praise in positive reviews, while negative reviews focus on cost and quality consistency.
Working Hours
| Sunday | Closed |
| MondayToday | 7 AM–4:30 PM |
| Tuesday | 7 AM–4:30 PM |
| Wednesday | 7 AM–4:30 PM |
| Thursday | 7 AM–4:30 PM |
| Friday | 7 AM–4:30 PM |
| Saturday | Closed |
Services
Air Conditioning Repair & Maintenance
Diagnostic services and tune-ups for residential cooling systems, including filter changes and system resets.
Heating System Service
Furnace repair and emergency heating restoration, with documented same-day emergency response in reviews.
Plumbing Pipe Replacement
Full pipe replacement and hot water heater installation, reportedly completed within a single day per reviewer account.
Drain Cleaning & Clearing
Basic drain and pipe clearing services; reviewer accounts show mixed results on equipment used and outcome quality.
Septic System Pumping
Septic tank pumping services, though one reviewer questioned the necessity of this upsell during a recent service.
Appliance Installation
Dishwasher and appliance installation, though one reviewer reported installation disputes over leveling.