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About Foundation Plumbing & Heating LLC
Foundation Plumbing & Heating LLC serves Lancaster and the surrounding Pennsylvania communities with a 4.7-star average rating drawn from 99 customer reviews. The company specializes in residential plumbing repairs and installations, handling everything from faucet replacements to water heater services. Customers consistently mention working with a technician named Lee, who is described as knowledgeable, responsive, and thorough in explaining repair options before beginning work.
Lee distinguishes himself by offering flexible scheduling and transparent cost discussions. Reviewers note he works around homeowner availability, including evening appointments, and takes time to explain different repair pathways when multiple options exist. One customer described a challenging shower valve replacement that required navigating a wall stud obstacle, and Lee completed the installation professionally despite the additional complexity.
One Lancaster customer faced a leaking kitchen faucet after attempted DIY repairs failed, and multiple other plumbing companies could not accommodate their schedule. Lee worked with their availability, explained the replacement options, and installed a new faucet that functions properly. Another reviewer needed emergency service during an active construction project and Lee arrived quickly to keep the project moving forward, keeping the homeowner informed throughout the process.
What Customers Say
Positive reviews cite Lee's diagnostic skill, transparent pricing explanations, and flexible scheduling including evening appointments. One negative review mentions high cost for a simple repair and communication preferences, while five-star reviews emphasize quality workmanship and no-mess installations.
Services
Faucet Repair & Replacement
Diagnoses leaking faucets and installs new fixtures when repairs are not feasible.
Water Heater Service
Assesses water heater issues and provides replacement installations, including same-day options.
Shower Valve Repair
Replaces old or failing shower valves, including challenging installations with access obstacles.
Gas Line Installation
Installs gas lines for new appliances with thorough leak testing and safety verification.
General Plumbing Repairs
Handles various residential plumbing issues including leaks, clogs, and fixture problems.