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Claim This BusinessFrey Lutz Corp has anchored its operations at 1195 Ivy Drive in Lancaster, Pennsylvania since establishing as a full-service HVAC and plumbing contractor. The company holds Pennsylvania home improvement license PA014397 and maintains an A+ rating with the Better Business Bureau. With a 4.8-star average across 90 documented customer reviews, Frey Lutz serves both residential homeowners and commercial clients throughout Lancaster County, including Ephrata, Millersville, and surrounding communities. Their serviceFleet operates Monday through Friday, 7 a.m. to 4 p.m., with emergency callback availability for urgent heating and cooling failures.
What distinguishes Frey Lutz from regional competitors is their in-house metal and pipe fabrication capability, allowing custom ductwork and piping solutions without third-party outsourcing. The company operates as a design/build firm capable of managing commercial construction projects from initial engineering through final installation, a scope that few Lancaster-area contractors offer. Their geothermal systems division installs and services ground-source heat pumps, which generate ongoing energy savings for homeowners willing to invest in horizontal loop or well field configurations. The Residential Discount Club provides ongoing maintenance agreements that unlock discounted service rates and priority scheduling for members.
Customer testimonials consistently recognize technicians Charlie and Jeremy by name for professionalism and clear communication during installations. One reviewer described how the crew completed a full system replacement before an incoming heat wave arrived, ensuring cooling was operational when vulnerable family members needed it most. Another client noted the installers maintained a clean worksite and explained system operations before departing. These named technician references appear across multiple five-star reviews, suggesting a consistent team culture that senior technicians reinforce through mentorship and on-the-job training.
Three of six detailed reviews specifically name technicians Charlie, Jeremy, or Charles, while a fourth reviewer highlights the installation crew collectively. The single one-star review cites communication issues rather than technical workmanship, noting furnace problems recurred after initial repairs. Five-star reviewers emphasize same-day turnaround and thorough post-job explanations.
| Sunday | Closed |
| Monday | 7 AM–4 PM |
| Tuesday | 7 AM–4 PM |
| Wednesday | 7 AM–4 PM |
| ThursdayToday | 7 AM–4 PM |
| Friday | 7 AM–4 PM |
| Saturday | Closed |
Complete residential furnace, air conditioner, and heat pump installations including equipment replacement and system upgrades.
Ground-source heat pump installation with horizontal loop fields or vertical well configurations for energy-efficient home heating and cooling.
Residential plumbing repairs, pipe fitting, water heater installation, and diagnostic services for leaks and drainage issues.
Full-project management for commercial HVAC and plumbing from engineering design through installation and commissioning.
Custom sheet metal and pipe fabrication in-house for ductwork, distribution boxes, and specialized commercial applications.
Service agreements for commercial buildings and residential systems with scheduled tune-ups and priority callback.
Water treatment systems including filtration, softening, and conditioning equipment for residential supply improvement.
Replacement of aging commercial HVAC equipment including boiler systems, chillers, and packaged rooftop units.