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About Frey Lutz
Frey Lutz operates as a commercial and residential HVAC contractor serving Lancaster, Pennsylvania with a strong online reputation. The company holds a 4.7-star average across 91 customer reviews, indicating consistent service quality in a region that experiences both humid summers and cold winters. Their project portfolio includes work at Millersville University, the PA College of Health Sciences, and WellSpan Ephrata Community Hospital, demonstrating capability across institutional, educational, and healthcare sectors. The company maintains standard weekday hours Monday through Friday from 7 AM to 4 PM and provides emergency contact numbers for urgent requests.
Several distinguishing capabilities set Frey Lutz apart from regional competitors. The company operates an in-house metal and pipe fabrication department, enabling custom solutions without outsourcing critical components. Their service menu includes design-build project delivery, geothermal system installation, and automated temperature control (ATC) systems for commercial buildings. Additionally, the company offers both commercial preventive maintenance contracts and a residential discount club program, creating ongoing relationships with clients rather than one-time service calls. These layered service options address everything from new construction to routine care.
Reviewers who shared detailed feedback consistently mentioned technicians Charlie and Jeremy by name. One customer described how the team completed a full system replacement before an impending heat wave, noting the installers worked efficiently during uncomfortable conditions. Another reviewer recounted that technicians arrived for an estimate within one day and maintained clear communication throughout the installation process. A third customer simply noted the crew as phenomenal, skilled, and communicative. While one negative review cited recurrent furnace problems following new equipment installation, the majority of feedback attributes successful outcomes to specific technician attention.
What Customers Say
Six of seven detailed reviews award 5 stars, with reviewers frequently praising technicians Charlie and Jeremy by name for professionalism and clear communication. Negative feedback centers on a single furnace reliability concern, while positive reviews emphasize same-day availability and completed installations.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–4 PM |
| Tuesday | 7 AM–4 PM |
| Wednesday | 7 AM–4 PM |
| Thursday | 7 AM–4 PM |
| Friday | 7 AM–4 PM |
| Saturday | Closed |
Services
Residential Heating & Cooling
Installation, repair, and replacement of furnaces, air conditioners, and heat pump systems for homes.
Commercial HVAC Systems
Mechanical heating, ventilation, and air conditioning for institutional and commercial buildings.
Design-Build Services
Project delivery from concept through construction for new HVAC installations.
Geothermal Systems
Ground-source heat pump installation for residential and commercial properties.
Metal & Pipe Fabrication
Custom sheet metal and piping fabrication performed in-house.
Plumbing & Pipe Fitting
Professional plumbing services integrated with HVAC system work.
Preventive Maintenance Plans
Scheduled service contracts for commercial buildings and residential discount club members.
Water Conditioning
Treatment systems addressing water quality issues in residential settings.