Peirce-Phelps

Distribution service
4.4(7 reviews)
360 Steel Way # 7, Lancaster, PA 17601
Peirce-Phelps

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About Peirce-Phelps

Peirce-Phelps operates as an HVAC parts distribution service in Lancaster, Pennsylvania, serving contractors and service professionals throughout Lancaster County and the broader central Pennsylvania region. The business maintains a 4.4-star average rating derived from seven customer reviews, reflecting sustained service quality over what appears to be multiple decades of operation. As a distribution-focused entity, the company functions as a supply hub enabling independent HVAC technicians to secure components necessary for residential and light commercial equipment installations, repairs, and maintenance work.

The distribution model at Peirce-Phelps distinguishes itself through specialized procurement infrastructure designed specifically for trade professionals. The company offers a digital Part Finder tool enabling contractors to locate specific components, a Quick Order system for repeat purchases, and a dedicated Warranty Center for processing manufacturer claims. The business maintains accounts structured for company-wide ordering, suggesting a client base that includes fleet operations and contractor businesses managing multiple service technicians.

Customer feedback highlights specific staff members and service scenarios, with one reviewer acknowledging Tim and the team for consistent parts availability, describing the operation as keeping parts flowing. A second review characterizes Peirce-Phelps as a good local source for HVAC components while noting opportunities for enhanced customer service interactions. These assessments from verified reviewers provide prospective contractors insight into the practical experience of procuring parts through this Lancaster County distribution channel.

What Customers Say

The seven reviews yield a 4.4-star average, with both detailed feedback entries originating from customers who rated the business favorably. Sean Whitworth awarded five stars and specifically named Tim, praising the parts availability. Lawrence Garman provided four stars, designating the operation as a reliable local HVAC parts source while identifying customer service as an area harboring potential improvement.

Working Hours

SundayClosed
Monday7:30 AM–5 PM
Tuesday7:30 AM–5 PM
Wednesday7:30 AM–5 PM
ThursdayToday7:30 AM–5 PM
Friday7:30 AM–5 PM
SaturdayClosed

Services

HVAC Parts Distribution

Wholesale component supply enabling contractors to procure burners, motors, refrigerant, controls, and associated equipment for service calls.

Part Finder Tool

Digital search system allowing contractors to locate specific HVAC components by part number or equipment compatibility parameters.

Quick Order System

Reorder functionality for contractors maintaining established parts lists for recurring installation and service workflows.

Warranty Center

Administrative processing for manufacturer warranty claims, enabling credentialed contractors to submit and track eligible component warranties.

Contractor Account Management

Company-level accounts supporting multiple users with role-based permissions for order approval, tracking, and invoice access.

AHRI Part Search

Industry-standard certification database integration enabling verification of equipment performance specifications during component selection.

Invoice and Order History

Digital recordkeeping for purchased components, supporting warranty documentation and accounting reconciliation for contractor businesses.

Online Parts Procurement

E-commerce platform enabling registered contractors to place orders, access pricing, and manage delivery or pickup logistics.

Frequently Asked Questions