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Claim This BusinessRhoads Energy Corporation, founded as Jerome H. Rhoads Inc., has served Lancaster and surrounding Pennsylvania communities for decades as a family-operated propane and bulk fuel supplier. Operating under NAICS code 454310, the company maintains a 4.5-star rating across 267 verified customer reviews, reflecting consistent service delivery in Lancaster County and beyond. Their retail counter and will-call window welcome residential and commercial customers seeking propane, heating oil, diesel, biodiesel, natural gas, and kerosene. Service hours run Monday through Friday from 7:30 AM to 4:30 PM, with callbacks handled by their primary (717) 397-5277 line and toll-free 800-673-2423 for orders.
What distinguishes Rhoads Energy is their interconnected network of affiliated brands serving plumbing, HVAC, and fuel needs across southern Pennsylvania. Through partnerships with Boltz Plumbing, Boyertown Oil and Propane, and E.G. Smith HVAC, they coordinate multi-trade solutions for homes requiring heating system repairs, water heater maintenance, or complete fuel conversions. Their breadth eliminates the need for homeowners to juggle separate contractors when a heat pump, furnace, or plumbing issue intersects with fuel delivery. This integrated family of companies approach provides a single point of coordination for complex home comfort projects.
Recent customer experiences highlight both the urgency and responsiveness the company brings to emergency situations. When Tammy Ware's propane tank emptied during extreme cold, Sheri in customer service provided real-time updates and arranged next-day delivery despite subzero conditions, with the driver going so far as to inspect her water heater for safety. However, Lari De's experience shows that breakdowns in communication can lead to frustration: her payment was withdrawn, no delivery arrived for 8 business days, and a driver showed up on day 10 even after two cancellation confirmations were given, creating a difficult refund situation.
Two of three detailed reviews cite service breakdowns involving delays and refund complications, while the positive review credits Sheri in customer service for proactive communication and same-day scheduling. Across all 267 reviews maintaining a 4.5 rating, emergency responsiveness appears as a recurring theme in satisfied customer feedback.
| Sunday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| ThursdayToday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | Closed |
Scheduled and will-call propane fills for residential tanks, with automatic delivery options available.
Bulk heating oil and diesel fuel delivery for homes and commercial operations.
Biofuel blends available for customers seeking renewable home heating options.
Natural gas distribution and connection support for converted or new installations.
Retail kerosene for heating and supplemental equipment, sold at their will-call counter.
Through E.G. Smith HVAC affiliation: furnace and heat pump diagnostics, repairs, and new installations.
Through Boltz Plumbing affiliation: water heater maintenance, repairs, and plumbing fixture support.