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About T.L. Craun Plumbing & Heating
T.L. Craun Plumbing & Heating operates in Lancaster, Pennsylvania as a plumbing and heating contractor holding a 2.7-star rating compiled from 11 customer reviews. The company can be reached directly at (717) 274-6747 for service inquiries. Reviewers consistently note the team arrives in marked vehicles dressed professionally, and multiple customers specifically mentioned the crew cleaned worksites thoroughly upon job completion, removing all debris and leaving homes as they found them.
Across the feedback, several patterns emerge that distinguish this contractor's approach. Technicians have diagnosed problems within minutes that eluded homeowners for hours, with one reviewer recounting a plumbing issue resolved in just five minutes that the customer had struggled with independently. The company provides upfront quotes before commencing work and walks customers through equipment operation and maintenance requirements after installation, a practice multiple satisfied reviewers highlighted as educational and helpful.
What Customers Say
Three of eight named reviewers gave perfect scores praising same-day water heater installation, quick diagnostics, and clean workmanship, while three others cited service failures including a sewer line clog returning after hours, undisclosed hourly labor rates leading to unexpectedly high bills, and failure to return phone calls. Positive reviews mention technicians explaining proper equipment maintenance; negative reviews center on warranty disputes and communication breakdowns.
Services
Water Heater Installation
Traditional tank-style water heater replacement including old unit removal and new system setup, with post-installation walkthrough.
Plumbing Repair & Maintenance
Drain cleaning, leak detection, fixture repair, and general plumbing maintenance for residential systems.
Sewer Line Services
Clearance of main sewer line clogs and blockages using mechanical snaking or hydro-jetting techniques.
Natural Gas Hookups
Connection of natural gas appliances including barbecues and outdoor cooking equipment.
Heating System Service
Furnace and heating equipment installation, repair, and seasonal maintenance for residential heating.