U.S. Boiler Company, Inc.
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About U.S. Boiler Company, Inc.
U.S. Boiler Company, Inc. operates as a boiler manufacturer in Lancaster, Pennsylvania, producing residential and commercial heating units under the Burnham and Alpine brands. The company maintains a 2.2-star average rating from 56 customer reviews. Potential customers in Pennsylvania and the Mid-Atlantic region should carefully evaluate this rating when considering a boiler purchase.
As a manufacturer, U.S. Boiler Company produces boilers at their Lancaster facility. However, website text is not currently accessible, and the consistent pattern of 1-star reviews raises significant concerns about product longevity and customer support responsiveness. Several reviewers specifically cite difficulty reaching the company and obtaining timely assistance for warranty claims.
What Customers Say
All five detailed reviews award just 1 star, with customers reporting units failing within years, extended waits for warranty parts reaching ten days, and complete absence of customer support responses. Multiple reviewers explicitly warn against purchasing from this manufacturer.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–4:45 PM |
| Tuesday | 8 AM–4:45 PM |
| Wednesday | 8 AM–4:45 PM |
| Thursday | 8 AM–4:45 PM |
| Friday | 8 AM–3:30 PM |
| Saturday | Closed |
Services
Boiler Manufacturing
Produces residential and commercial boilers under Burnham and Alpine brands at their Lancaster facility.
Boiler Distribution
Supplies heating equipment to contractors and homeowners across the Pennsylvania region.
Warranty Claims
Handles warranty requests for replacement parts, though customer reviews indicate significant delays.
Customer Support
Provides technical assistance for boiler issues, though reviewers report unresponsiveness.
Parts Supply
Provides replacement parts for covered units, though some older components have been discontinued.