The Tustin Group
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Claim This BusinessAbout The Tustin Group
The Tustin Group operates as an integrated building services company headquartered in Montgomeryville, Pennsylvania, serving portions of Pennsylvania, New Jersey, Delaware, Maryland, and Virginia. The business maintains a 3.7-star average rating derived from 22 customer reviews and provides around-the-clock availability every day of the week. Founded in 1992, the company offers five primary service divisions: mechanical/HVAC systems, energy management solutions, water management programs, fire protection systems, and plumbing services. Their fire protection division employs NICET-certified personnel, and the company holds corporate sponsorship with ProVet, supporting veteran workforce transitions into civilian employment.
What distinguishes The Tustin Group is its position as a single-source provider capable of handling multiple building systems under one contract. Rather than coordinating separate vendors for HVAC, plumbing, fire suppression, and water treatment, a customer can engage one company managing interconnected building performance. The company maintains in-house engineering capabilities for designing custom energy reduction solutions, avoiding dependence on third-party subcontractors for system modifications. Their water solutions division specializes in industrial and institutional water management programs, employing data-driven sampling and analysis technologies for treating complex water systems.
Several reviewers document specific technician interactions worth noting. John Pichardo, a customer for roughly ten years, highlights Madelyne Mentzer specifically for going above and beyond in customer care while managing the company's inspections, service calls, and ongoing mechanical work on chillers and air handling units. Matthew Clouse characterizes the service technicians as knowledgeable and punctual across multi-year engagements. Another reviewer, Sucre Ramirez, describes a job completed for First Bank where crew members arrived on time, completed work professionally, and left the space cleaner than before their arrival.
What Customers Say
Fourteen of twenty-two reviews award five stars, with positive feedback consistently citing punctual arrival, knowledgeable technician expertise, and clean work sites. Negative reviews allege misrepresentation of job requirements and concerns about management communication. Five-star reviewers specifically name individual staff members like Madelyne Mentzer in favorable contexts.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Fire Protection Systems
Full suite of fire and life safety services for commercial and industrial facilities, performed by NICET-certified personnel.
Mechanical/HVAC Services
Installation, retrofit, inspections, and maintenance for commercial and institutional heating, ventilation, air conditioning, and refrigeration systems.
Energy Management Solutions
Customized web-based energy auditing and reduction programs designed by in-house engineers for specific facility requirements.
Water Treatment Services
Industrial and institutional water management including sampling, data analysis, treatment solutions, and Legionella risk management.
Plumbing Repairs and Service
Drain line service, camera inspections, water line repair, water heater service, and backflow prevention for residential and commercial properties.