Highland Inn New Cumberland
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About Highland Inn New Cumberland
Highland Inn New Cumberland sits in the peaceful borough of New Cumberland, Pennsylvania, just across the Susquehanna River from the state capital of Harrisburg. This no-frills motel earns a solid 4.0-star rating from 206 guest reviews, positioning itself as a dependable, budget-friendly option for road trippers, business travelers, and families exploring central Pennsylvania. The property prioritizes straightforward hospitality over resort-style amenities, offering clean, climate-controlled rooms with free on-site parking for vehicles of all sizes. Its location provides direct access to Interstate 83, making commutes to downtown Harrisburg government buildings and attractions convenient while maintaining a quieter, more affordable base than downtown hotels.
What distinguishes Highland Inn is its balance of practicality and value. The motel delivers essential amenities without unnecessary add-ons: guests receive complimentary parking with no daily fees, around-the-clock front desk access for late arrivals, and in-room climate control systems. Multiple reviewers specifically praise the property for its pricing, with one guest noting room 125 as "a steal for the price" and another describing it as "a nice place to stay that won't break the bank." The free parking and highway accessibility make it particularly practical for those traveling with trucks, trailers, or larger vehicles who might face overnight fees at urban hotels.
Several guests reference specific staff members by name, with front desk team member Abby receiving multiple mentions for her helpfulness and accommodating demeanor. Reviewer Preston McPherson notes returning four times over several months with consistently positive experiences, while Taylor Rudy describes Abby as "nice and willing to do what she can for people that are respectful." Guest Lynnette Cooney appreciated the front desk staff being "friendly and informative" during a spontaneous one-night stay, and CandleChef Made to Order praised the "friendly and accommodating" desk staff. The property appears to deliver consistent basic expectations: clean rooms, functional climate control, reliable WiFi, and courteous service at an affordable rate.
What Customers Say
Positive reviews consistently praise clean rooms, comfortable beds, friendly staff, and excellent value for the price. Multiple guests mention Abby by name as helpful and accommodating. Common complaints center on road noise from nearby Interstate 83, dated building aesthetics, and slow evening internet when the property reaches capacity.
Services
Standard Guest Rooms
Climate-controlled rooms with clean bedding, television, and microwave for guest comfort.
Free On-Site Parking
Complimentary parking for all vehicles including trucks, trailers, and larger automobiles with no daily fees.
24-Hour Front Desk
Round-the-clock front desk staff available for check-in, inquiries, and late-night arrivals.
Basic Complimentary Breakfast
Morning offerings typically include coffee and packaged snacks.
High-Speed WiFi
Wireless internet access available, though speeds may slow during peak occupancy periods.
Convenience Store Access
Nearby dining options and convenience stores within short walking distance.