Openshaw Plumbing & Heating & Air

Openshaw Plumbing & Heating & Air serves New Freedom, Pennsylvania, as a plumbing and heating contractor holding a 4.2-star average across 58 customer reviews. The business operates Monday through Friday from 9 AM to 5 PM, providing essential residential services to homeowners throughout the region. Reviewers consistently note the company's responsiveness to emergency calls, with multiple accounts describing same-day arrival during critical situations such as heating system failures in freezing conditions and active water leaks requiring immediate attention.

The company distinguishes itself through transparent pricing practices and thorough communication during repairs. Several reviewers specifically praised technicians who explained each step of the diagnostic and repair process, contrasting this approach with experiences at other contractors involving unexpected charges or unauthorized work. One reviewer noted receiving a final bill approximately half of the original estimate after the technician completed the work efficiently without unnecessary upcharging.

Customer experiences with technician demeanor vary considerably across reviews. Positive accounts describe teams as kind, communicative, and patient, with specific mentions of technicians accommodating household circumstances including children and pets during service calls. However, two reviews cite significant concerns regarding professional conduct during phone interactions, with one reviewer describing an unsettling exchange when requesting appointment flexibility and another noting frustration with billing procedures after a divided service visit.