Shrewsbury Plumbing & Heating

Shrewsbury Plumbing & Heating maintains a 4.9-star rating across 451 reviews, establishing the company as a leading service provider in southern Pennsylvania. Operating from an office on North Constitution Avenue in New Freedom, the contractor officially serves York County and the broader Hanover region. The business offers both HVAC and plumbing solutions for residential and light commercial properties, along with specialized water treatment systems. Service hours extend through Saturday with Saturday appointments available from 8:30 AM to 4 PM, and Sunday availability from 9 AM to 4 PM, accommodating homeowners who cannot schedule weekday service.

A distinguishing feature of this contractor involves their partnership with A.O. Smith, currently offering an 8-year warranty on select electric water heater models. This extended warranty coverage surpasses standard manufacturer protections and represents a meaningful long-term investment for homeowners replacing water heating equipment. The company also maintains a Community Give-Back Program, reflecting involvement in local initiatives beyond standard service delivery. Their service menu includes dedicated residential plumbing, light commercial plumbing, and water treatment solutions alongside HVAC offerings, positioning the business as a comprehensive indoor comfort provider.

Reviewers detail specific experiences demonstrating service quality. One homeowner described how the team managed a same-day emergency heating repair during a single-digit cold snap despite being fully scheduled, with parts arriving within 24 hours. Another customer noted that technicians Tim and Nate completed a full plumbing repipe on a three-bedroom townhome across three days, ensuring water remained accessible between work phases and thoroughly cleaning afterward. The project cost came in at $4,004 compared to competitor quotes of $7,000. A less favorable review documents a recurring sewage backup requiring repeat drain clearing visits within two weeks.