5-Star Air and Plumbing

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About 5-Star Air and Plumbing
5-Star Air and Plumbing operates in Pittsburgh, Pennsylvania, delivering HVAC and plumbing solutions to homeowners across the region. The company maintains a 4.8-star rating derived from 88 client reviews, reflecting consistent service quality and customer satisfaction. Their service team handles heating system repairs, air conditioning maintenance, and comprehensive plumbing installations, serving residential properties throughout the Pittsburgh metro area. The business operates standard weekday hours from 9 AM to 5 PM, providing scheduled appointments for routine maintenance and repair needs.
The company distinguishes itself through direct collaboration with homeowners throughout the service process. Technicians arrive prepared to diagnose issues thoroughly, explaining findings in detail before recommending repairs. Their team addresses complex plumbing scenarios, including improperly installed systems that require comprehensive remediation. The business assists clients navigating home warranty claims and insurance communications, acting as an intermediary to simplify the restoration process for property owners.
Customer experiences highlight specific technicians and their approaches to challenging repairs. Kristopher has diagnosed gas furnace issues and initiated replacement processes for aging heating systems. Christopherprovided detailed assessments for broken air conditioning units, going beyond surface-level inspections. Dan completed a water heater and expansion tank replacement in under two hours while answering all homeowner questions. The team, including Brian, Darryl, and Dave, has handled extensive plumbing projects involving sewer lines, sump pumps, and French drain systems, ensuring proper installation where previous work failed.
What Customers Say
All eight sampled reviews carry five-star ratings, with customers specifically naming technicians including Kristopher, Christopher, Dan, Dave, Brian, and Darryl. Twelve percent of reviewers mention the team's willingness to assist with home warranty and insurance communications, a support service that extends beyond the physical repair work.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
Services
Furnace Repair & Replacement
Diagnosis and replacement of gas furnace systems, addressing ignition problems, heating element failures, and efficiency degradation.
Air Conditioning Service
AC diagnostics and repair for cooling system failures, including refrigerant issues and compressor problems.
Plumbing System Repair
Comprehensive plumbing work including pipe replacement, leak detection, and water line restoration.
Water Heater Installation
Installation and replacement of water heaters and expansion tanks for residential hot water systems.
Sewer & Drain Service
Repair and remediation of sewer lines, sump pumps, and French drain systems, correcting improper installations.
Emergency Repair Response
Same-day service availability for urgent HVAC and plumbing issues requiring immediate attention.
Warranty & Insurance Assistance
Documentation and advocacy support for homeowners filing home warranty claims or insurance requests.