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About D&G Heating and Cooling, LLC
D&G Heating and Cooling, LLC serves residential and light commercial clients throughout Pittsburgh and its surrounding neighborhoods. With a rating of 3.0 stars across 6 customer reviews, the company has earned a mixed reputation in the local market. Reviewers describe interactions with team members Tony and Mike, noting both positive service experiences and significant communication breakdowns. The company operates from Pittsburgh, Pennsylvania, and can be reached at (412) 478-9780.
This contractor distinguishes itself through rapid parts procurement and same-day service capabilities. According to one reviewer, a team member sourced a needed component from multiple suppliers and had it within 24 hours, completing the repair in under an hour. Another reviewer mentions the company's ability to dispatch someone immediately for urgent situations. These response times appear to be a deliberate part of their service model, though the company does not maintain a public website from which additional details about service guarantees or specialty areas can be verified.
Customer experiences with this contractor vary considerably. One reviewer recounts a scenario where a team member arrived promptly and resolved an issue efficiently after obtaining necessary parts. However, another reviewer describes a markedly different experience, citing failure to return calls, extended delays exceeding a month for a simple permit-related project, and eventual cancellation via text message. A third reviewer reports the company failed to arrive entirely, leaving them without service. These contrasting accounts suggest service quality may depend on specific circumstances or team members involved.
What Customers Say
Two of six reviewers award 5 stars, praising same-day dispatch and parts procurement within 24 hours. The remaining four reviews are negative, citing missed appointments, unreturned calls, and project delays extending beyond one month.
Services
HVAC Repair
Diagnostic and repair services for heating and cooling systems, including same-day availability for urgent situations.
System Maintenance
Preventive maintenance and tune-ups to maintain system efficiency and extend equipment lifespan.
Parts Procurement
Access to multiple supplier networks for sourcing specialty components, with reported 24-hour turnaround.
Installation Services
New heating and cooling system installation for residential and light commercial properties.
Emergency Service
Same-day response for urgent HVAC issues, dispatching technicians promptly based on reviewer accounts.