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Claim This BusinessFagnelli Plumbing Heating & Cooling has served Pittsburgh homeowners since establishing operations in the Steeler City. The company holds current Pennsylvania plumbing licenses and maintains an A+ rating with the Better Business Bureau, supported by 99 customer reviews averaging 4.2 stars. Technicians respond around-the-clock to service calls across the Steel City proper, including Squirrel Hill, Shadyside, and the South Side neighborhoods, with additional coverage extending into surrounding Allegheny County communities. Homeowners seeking licensed plumbing professionals with documented service history find a established local option through this contractor.
What distinguishes Fagnelli from competitors operating on fixed schedules is their commitment to continuous availability, their phones answered 24 hours daily, every day of the week, without exception. This round-the-clock model proves particularly valuable for Pittsburgh residents facing heating emergencies during bitter winter months when waiting risks frozen pipes and property damage. The company sends uniformed technicians armed with fully stocked service vehicles, enabling many repairs to complete during the initial dispatch rather than requiring follow-up appointments.
Reviewers name specific technicians describing documented service encounters. Massimo earned commendation for arriving early to a furnace and AC inspection, explaining each diagnostic step before proceeding, then cleaning the cooling unit post-inspection. Another customer described relying on Fagnelli for annual furnace maintenance across two decades, noting consistent same-day scheduling and reliable service integrity. A contrasting experience from 2023 describes a customer who paid for a consultation but never received an promised estimate, a gap worth acknowledged when evaluating this contractor.
Of five detailed reviews, three award five-star ratings while one describes unresolved communication issues after paying for a diagnostic visit. Positive reviewers consistently mention technician professionalism and specific names: Massimo earned specific praise for thorough explanations, while another technician was described as polite and efficient during a dishwasher installation. The contrast suggests service quality may depend on which technician responds and the nature of the request.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Leak detection, pipe capping, drain cleaning, and general plumbing repairs for residential systems.
Annual furnace inspections, heating system diagnostics, and emergency furnace repair services.
AC unit inspections, cleaning, and cooling system maintenance for residential AC units.
Professional installation of dishwashers and other appliances, including old unit removal and disposal.
Emergency drain cleaning and sewage backup response for residential plumbing emergencies.
Round-the-clock emergency calls for plumbing, heating, and cooling failures requiring immediate attention.