Tru Plumbing & Excavating

Tru Plumbing & Excavating operates as a plumbing contractor serving Pittsburgh homeowners and surrounding communities. The business holds a 5.0-star rating from 150 customer reviews, demonstrating consistent service quality across its client base. Reviews indicate the company handles residential plumbing needs including water heater repairs, sewer line installations, and emergency leak detection. Service calls extend to neighborhoods throughout the Pittsburgh metropolitan area, with specific mention of the southern hills district.

The company differentiates itself through responsive emergency scheduling and transparent diagnostic practices. Multiple reviewers describe situations where Tru Plumbing provided same-day service during urgent circumstances, including Friday evening main water leaks and holiday-weekend emergencies. A notable pattern across feedback involves second-opinion consultations where homeowners received more accurate problem assessments after other contractors proposed expensive repairs.

Customer testimonials highlight specific technicians and problem-solving approaches. Reviewers name Tom, Steve, Jason, and Nick as team members who delivered detailed explanations, performed hands-on repairs, and followed through until issues resolved. One reviewer describes a scenario where Steve investigated a problem that other contractors had misdiagnosed, resulting in a repair cost one-tenth of competing estimates. Another account details Tom and Jason excavating five feet underground to locate and thaw a frozen water line, restoring service within hours after a two-week outage.