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About Urban Brothers Heating & Air
Urban Brothers Heating & Air operates as a Pittsburgh-based HVAC contractor holding a 5-star average rating derived from 19 customer reviews. The business delivers heating and cooling services across the Pittsburgh metropolitan area, addressing residential comfort systems including furnace maintenance, air conditioning tune-ups, and boiler servicing. Multiple reviewers indicate the company serves customers who have relocated to the region and those residing in older housing stock, suggesting experience with diverse property types and heating configurations common to the area.
Customer feedback consistently emphasizes the company's responsiveness during urgent situations. Reviewers describe Trevor as the primary technician, highlighting his communication style and diagnostic approach. One account details a same-day emergency call during below-freezing temperatures where service arrived within an hour of initial contact. Another review describes late-night boiler repair work that addressed a safety concern, with the technician explaining repair details to the homeowner and charging a fair price for the intervention.
Specific service scenarios mentioned in reviews include furnace cleaning and testing following a home purchase, minor repair work identified during routine inspections, and preventive maintenance recommendations for systems nearing service intervals. Reviewers note the technician provided honest assessments about equipment condition rather than recommending unnecessary replacements. The company appears to prioritize transparent pricing and customer education about system operation.
What Customers Say
All six visible reviewers award 5 stars, with three specifically naming Trevor as the technician and praising his honesty and fair pricing. Emergency same-day service appears in two reviews, including a Friday evening furnace failure during cold weather and a late-night boiler safety issue.
Services
Furnace Repair & Maintenance
Diagnosing heating failures, cleaning components, testing safety switches, and repairing minor issues in residential furnaces.
Air Conditioning Service
AC tune-ups, system testing, and preventive maintenance to ensure cooling efficiency for summer months.
Boiler Servicing
Boiler repairs and safety inspections, including late-night emergency calls for urgent heating needs.
Emergency HVAC Repairs
Same-day response for heating and cooling emergencies, with rapid arrival times documented in reviews.
System Inspections
Evaluating existing equipment condition for homebuyers, particularly in older properties with unknown service history.