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Claim This BusinessWoodruff and Smith Heating and Cooling, Inc. has served Pittsburgh homeowners for over two decades, building a reputation for reliable furnace repair, heating installation, and cooling services across the Steel City. With an exceptional 4.9-star rating drawn from 420 client reviews, the company operates Monday through Friday from 8 AM to 5 PM, providing scheduled maintenance and emergency response throughout Pittsburgh proper and surrounding communities like Mt. Lebanon, Bethel Park, and Shadyside. This locally-rooted contractor handles everything from routine furnace tune-ups to complete system replacements, earning trust through consistent workmanship and transparent communication.
What distinguishes Woodruff and Smith from other Pittsburgh HVAC contractors is their hands-on approach to complex installations and repairs. Multiple reviewers describe complete system replacements including furnace, air conditioning, and whole-home humidifiers, with the team arriving at 8 AM and working through the day to achieve same-day completion. The company partners with major manufacturers like Rheem for equipment installations, and their technicians carry the expertise to diagnose and repair issues ranging from minor pipe leaks to complete boiler failures requiring immediate attention.
Customer stories from verified reviews paint a clear picture of the Woodruff and Smith experience. When Melanie Kutchell's furnace failed on what promised to be one of the coldest nights of the season, technician Logan arrived within four hours to diagnose a full system failure, then Austin and Joe returned the following day to install a new furnace and AC unit, completing the job by evening. Nathan Pedretti praised Jake's efficiency after a pipe repair took less than an hour, while Greg Bagnato highlighted Logan's emergency Friday evening response, noting that "nothing breaks down during regular business hours" but Woodruff and Smith is ready anyway. Adam Growden's story sums up the pattern: when his boiler started knocking two days before a major snowstorm, Mike arrived within thirty minutes, fixed the problem at a reasonable price, and relieved significant stress during challenging weather.
All 420 reviews are 5-star ratings, with technicians Logan, Austin, Joe, Jake, and Mike named across multiple positive accounts. Reviewers consistently mention same-day service, reasonable pricing despite emergency situations, and thorough cleanup after installation work.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Emergency furnace diagnostics, part repairs, and complete furnace replacement including same-day installation options.
Central AC installation paired with furnace replacement or as standalone cooling system upgrades.
Boiler diagnostic and repair services for residential heating systems, including emergency calls.
Plumbing repairs and installation, including water heater services mentioned in company name and reviews.
Whole-home humidifier installation with app-controlled settings for remote humidity management.
Preventive maintenance and tune-ups to extend HVAC system lifespan and prevent emergency breakdowns.
WiFi thermostat installation and configuration, including app setup for remote system control.