Mauger & Company

HVAC contractor
2.6(5 reviews)
1157 Old Phoenixville Pike, West Chester, PA 19380
Mauger & Company

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About Mauger & Company

Mauger & Company operates as Shipley Energy after rebranding, holding Pennsylvania HVAC licenses PA141364 and PA006911. The company maintains a physical presence at 57 Lancaster Avenue in Malvern, Pennsylvania, while serving the greater West Chester region and surrounding Chester County communities. With a 2.6-star rating derived from five customer reviews, the contractor occupies a modest market position among regional heating and cooling providers.

The website indicates Mauger Energy specialized in fuel delivery services including heating oil and natural gas, alongside comprehensive HVAC system maintenance contracts. Customer account management features prominently on their digital platform, enabling online payments and reward program tracking. Notably, the company's transition to Shipley Energy aims to deliver improved customer benefits under the unified brand, though specifics regarding equipment brands or specialized certifications were not displayed on the extracted homepage content.

Among documented customer experiences, Anthony Peabody praised the team's friendliness and responsive assistance in resolving system questions, describing the staff as a "nice group of people to work with." Maryann Worrell awarded a five-star rating citing great service. However, multiple reviews raised significant concerns: Fred L reported unfulfilled annual maintenance obligations over two consecutive years despite prepaid contracts, while another reviewer documented an employee privacy incident involving inappropriate behavior during a service call. These contrasting accounts suggest service quality varies substantially between appointments.

What Customers Say

Of five documented reviews, two customers awarded five-star ratings emphasizing friendly service and helpful responses, while three reviewers issued one-star ratings citing unresolved contract disputes and privacy concerns. The polarized sentiment creates uncertainty about service consistency, with positive mentions centered on staff demeanor and negative reviews focused on contractual obligations and professional conduct.

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